The course will be based on these lecture notes:
Queueing theory by Prof. Jorma Virtamo, Helsinki University of Technology (used with kind permission)
Basic Elements of Queueing Theory: Applications to the Modelling of Computer systems (excerpts) by Dr. Philippe Nain, INRIA (used with kind permission)
With supplementary material:
- Problem set with solutions
- Old exam problems with solutions
- Erlang tables
- Formula sheet
The course compendium is sold at the student reception (STEX, Osquldas väg 10) for 100SEK.
Other queuing theory resources
ITC and ITU-D SG2 Teletraffic Engineering Handbook by Villy Bæk Iversen.
The Life and Works of A.K. Erlang by E. Brockmeyer, H.L. Halstrøm and Arne Jensen
Transactions of the Danish Academy of Technical Sciences, 1948, No. 2.