Class information for:
Level 1: REFERENCE & USER SERVICES QUARTERLY//RQ//REFERENCE SERVICES

Basic class information
ID Publications Average number
of references		 Avg. shr. active
ref. in WoS
13589 762 23.4 24%


Bar chart of Publication_year

Last years might be incomplete

Classes in level above (level 2)


ID, lev.
above		 Publications Label for level above
1405 7568 JOURNAL OF ACADEMIC LIBRARIANSHIP//COLLEGE & RESEARCH LIBRARIES//JOURNAL OF EDUCATION FOR LIBRARY AND INFORMATION SCIENCE

Terms with highest relevance score


Rank Term Type of term Relevance score
(tfidf)		 Class's shr.
of term's tot.
occurrences		 Shr. of publ.
in class containing
term		 Num. of
publ. in
class
1 REFERENCE & USER SERVICES QUARTERLY Journal 42 29% 16% 120
2 RQ Journal 18 19% 11% 87
3 REFERENCE SERVICES Author keyword 7 24% 3% 25
4 INFORMAT SYRACUSE Address 3 57% 1% 4
5 MARSTON SCI LIB Address 2 67% 0% 2
6 REFERENCE DESK Author keyword 2 67% 0% 2
7 HELP DESKS Author keyword 1 50% 0% 2
8 INTERNET PUBL LIB Address 1 100% 0% 2
9 LIBRARY SURVEYS Author keyword 1 100% 0% 2
10 THOMAS TREDWAY LIB Address 1 100% 0% 2

Web of Science journal categories

Author Key Words


Rank Web of Science journal category Relevance score
(tfidf)		 Class's shr.
of term's tot.
occurrences		 Shr. of publ.
in class containing
term		 Num. of
publ. in
class		 LCSH search Wikipedia search
1 REFERENCE SERVICES 7 24% 3% 25 Search REFERENCE+SERVICES Search REFERENCE+SERVICES
2 REFERENCE DESK 2 67% 0% 2 Search REFERENCE+DESK Search REFERENCE+DESK
3 HELP DESKS 1 50% 0% 2 Search HELP+DESKS Search HELP+DESKS
4 LIBRARY SURVEYS 1 100% 0% 2 Search LIBRARY+SURVEYS Search LIBRARY+SURVEYS
5 VIRTUAL REFERENCE 1 24% 1% 4 Search VIRTUAL+REFERENCE Search VIRTUAL+REFERENCE
6 DIGITAL REFERENCE 1 27% 0% 3 Search DIGITAL+REFERENCE Search DIGITAL+REFERENCE
7 CULTURAL SCHOOLS 1 50% 0% 1 Search CULTURAL+SCHOOLS Search CULTURAL+SCHOOLS
8 EDUCATIONAL EXCHANGES 1 50% 0% 1 Search EDUCATIONAL+EXCHANGES Search EDUCATIONAL+EXCHANGES
9 ELECTRONIC REFERENCE SERVICES 1 50% 0% 1 Search ELECTRONIC+REFERENCE+SERVICES Search ELECTRONIC+REFERENCE+SERVICES
10 EVALUATION OF INTERNET INFORMATION 1 50% 0% 1 Search EVALUATION+OF+INTERNET+INFORMATION Search EVALUATION+OF+INTERNET+INFORMATION

Key Words Plus


Rank Web of Science journal category Relevance score
(tfidf)		 Class's shr.
of term's tot.
occurrences		 Shr. of publ.
in class containing
term		 Num. of
publ. in
class
1 REFERENCE SERVICE 53 79% 4% 34
2 55 PERCENT RULE 32 85% 2% 17
3 VIRTUAL REFERENCE 29 88% 2% 14
4 DIGITAL REFERENCE 23 72% 2% 18
5 REFERENCE SERVICES 17 75% 2% 12
6 REFERENCE DESK 15 77% 1% 10
7 REFERENCE INTERVIEW 12 52% 2% 17
8 REFERENCE QUESTIONS 11 100% 1% 6
9 REFERENCE TRANSACTIONS 11 100% 1% 6
10 CHAT REFERENCE 10 73% 1% 8

Journals


Rank Web of Science journal category Relevance score
(tfidf)		 Class's shr.
of term's tot.
occurrences		 Shr. of publ.
in class containing
term		 Num. of
publ. in
class
1 REFERENCE & USER SERVICES QUARTERLY 42 29% 16% 120
2 RQ 18 19% 11% 87

Reviews


Title Publ. year Cit. Active
references		 % act. ref.
to same field
Peer review of chat reference transcripts: Approaches and strategies 2006 15 18 83%
Reference Reviewed and Re-Envisioned: Revamping Librarian and Desk-Centric Services with LibStARs and LibAnswers 2013 1 7 71%
Evaluation of reference services - A review 2007 6 57 70%
A Systematic Review of Research on Live Chat Service 2011 2 27 81%
Cost-effective ways of delivering enquiry services: a rapid review 2011 1 5 40%
Changing reference service environment: A review of perspectives from managers, librarians, and users 1999 4 28 46%
REFERENCE EFFECTIVENESS - A REVIEW OF RESEARCH 1984 17 10 80%
ASSESSMENT OF REFERENCE SERVICES 1987 4 22 86%
INTERPERSONAL DIMENSIONS OF THE REFERENCE INTERVIEW - A HISTORICAL REVIEW OF THE LITERATURE 1984 14 6 33%

Address terms


Rank Address term Relevance score
(tfidf)		 Class's shr.
of term's tot.
occurrences		 Shr. of publ.
in class containing
term		 Num. of
publ.
in class
1 INFORMAT SYRACUSE 3 57% 0.5% 4
2 MARSTON SCI LIB 2 67% 0.3% 2
3 INTERNET PUBL LIB 1 100% 0.3% 2
4 THOMAS TREDWAY LIB 1 100% 0.3% 2
5 UNDER SERV TEAM 1 100% 0.3% 2
6 UNIT 8418 1 100% 0.3% 2
7 DUPONT BALL LIB 1 40% 0.3% 2
8 LIB INITIAT 1 33% 0.3% 2
9 NELSON POYNTER MEM LIB 1 33% 0.3% 2
10 CENT REFERENCE LIB 1 50% 0.1% 1

Related classes at same level (level 1)


Rank Relatedness score Related classes
1 0.0000172347 STERLING EVANS CHAIR//INFORMATION ARCHIVING//LIBQUAL
2 0.0000145321 LIBRARIANSHIP//SERV BIBLIOTECAS//ANTI CAPITALIST
3 0.0000131875 ARCHIVIST LIB INFORMAT SCI//LIBRARY AS PLACE//C ITAL LIB
4 0.0000118542 INFORMATION LITERACY//JOURNAL OF ACADEMIC LIBRARIANSHIP//PORTAL-LIBRARIES AND THE ACADEMY
5 0.0000105139 LIBRARY 20//PARTICIPATORY LIBRARY//SOCIAL MEDIA PRESENCE
6 0.0000102727 KOHA//JEAN ALEXANDER HEARD LIB//LIBGUIDES
7 0.0000099201 INFORMATION RESEARCH-AN INTERNATIONAL ELECTRONIC JOURNAL//JOURNAL OF DOCUMENTATION//PROCEEDINGS OF THE ASIS ANNUAL MEETING
8 0.0000094907 GEOGRAPHIC SERVICES IN LIBRARIES//FLORIDA OURCES ENVIRONM ANAL//PATTEE LIB
9 0.0000092459 STRING KERNELS//SEMANTIC RELATION EXTRACTION//SOCIAL QA
10 0.0000085519 JOURNAL OF EDUCATION FOR LIBRARY AND INFORMATION SCIENCE//EDUCATION FOR INFORMATION//JOURNAL OF EDUCATION FOR LIBRARIANSHIP