Information from the school’s Office of Student Affairs

The Office of Student Affairs has moved to Lindstedtsvägen 3, 6 tr. We have now made a joint decision to extend the office’s service and availability towards students pursuing programmes at the school.

As from December 1st a service desk will be in operation, Monday-Thursday from 09:00-13:00. A telephone service is also being introduced to the service desk during the same opening hours. The aim is that the desk will provide students with a quick and easy way of finding answers to questions relating to their studies. Students can also come here for assistance in booking an appointment for study counselling or international coordinators for more complicated issues.

On Tuesdays and Thursdays the office will have drop-in times from 09:00-11:30.

To minimise visits, emails and phone calls about “simple questions”, a project is being launched that will review the information flow on the school’s website and on the two monitors that will be installed by the entrance to the office as well as the service desk.

With regard to emails, the aim is that these will be answered within 48 hours. All phone calls must have active call forwarding when a person is not present or is unable to answer.

We hope that this will enhance the service level as well as availability towards students at the school, and also within the organisation!

Salary review 2016

Work is under way on this year’s salary review, and most salary discussions have been completed. The aim is that new salaries will be paid on December 23rd, backdated to October 1st, which is the review date. The ITM intranet has information for all parties together with guidelines on setting salaries at ITM.

The agreements concluded so far this year in the Swedish labour market have been at a level of 2.2% with a contract period of 12 months. In view of this, and with due consideration of KTH’s financial situation, at present this is the guideline to which we must adhere in the 2016 salary review at KTH.

No special measures have been invoked in this year’s review, but good teaching performance shall be acknowledged.

We hope that we will also be able to keep to the schedule in this year’s review.

/ Christina Carlsson, Head of Administration