Topics in Work Force Management in a Contact Center Context

Time: Fri 2019-09-27 14.00

Location: sal F3, Lindstedtsvägen 26, KTH, Stockholm

Subject area: Applied and Computational Mathematics - Optimization and Systems Theory

Doctoral student: Göran Svensson , Mathematics

Opponent: Professor Tolga Tezcan, London Business School, London, England

Supervisor: Univ lektor Per Enqvist

Page responsible:Kerstin Gustafsson
Belongs to: School of Engineering Sciences (SCI)
Last changed: Aug 23, 2019