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How to get a password to your KTH Account

On this page you will find information on how to do when you have forgot or not yet received a password to your KTH account.

There are different possibilities on how to get a password to your KTH Account.

If you are at KTH campus

Bring a valid identification and visit KTH Entré at Drottning Kristinas väg 4.
Opening hours for KTH Entré .

Read more information about acceptable forms of identification at KTH .

Read more about Acceptable forms of identification at KTH .

If you are on another of KTH campuses you can visit the local IT-support at that campus .

If you can not visit KTH

If you are not able to visit us at KTH you can follow the steps below:

  1. Write the following text on a paper: Hereby I confirm that this is my ID-card/my passport.
  2. Also write a date and your signature on the same paper.
  3. Put your valid photo ID   on this paper.
  4. Scan or take a picture that shows the written text and you valid ID in the same picture.
  5. Attach the picture in an e-mail to: it-support@kth.se .
  6. Please add your cellphone number and an activation code will be send to you

You can also fax the same information to: +46 8 790 9388

Page responsible:it-support@kth.se
Belongs to: KTH Intranet
Last changed: Apr 21, 2022