Problem with e-mail sent to live, hotmail eller outlook.com
E-mail might not arrive to mailbox at e-mailservices at Microsofts e-mail services
System/Service: E-mails sent to to live.com, live.se, hotmail.com, hotmail.se and outlook.com
A few e-mails have not been delivered to Gmail accounts when students have e-mail forward from KTH.
Interruption: Some e-mail sent from KTH will not arrive to the recipient at e-mailservices as above.
Status: The malfunction is not at KTH and KTH can not fix this problem. The e-mails that is not delivered to the recipient have left KTH as expected and the recieving server has accepted these e-mails. This includes e-mails forwarded from the KTH e-mail aswell as e-mail sent directly to the mail services mentioned above.
If the e-mail is forwarded through KTH mailsystem the sender or receiver can be configured to not accept e-mails delivered via 3:rd party.
Who is affected: Students and others with forward of their KTH e-mail to live.com, live.se, hotmail.com, hotmail.se and outlook.com
Employees will not be affected since it is not allowed to have e-mail forward as employee.
How the interuption affects you: E-mails sent from KTH to some of Microsoft webmail services can not be found in the recipients mailbox.
Since KTH is just a intermediator when using e-mail forward KTH can not guarantee that sending and receiving parts allowes tis without trouble. with e-mail delivery.
- Remove the e-mail-forward and read your e-mail in the mailservice provided by KTH
- Use another e-mail provider than live.com, live.se, hotmail.com, hotmail.se and outlook.com