Problem with KTH services on the SJ train

Published Oct 28, 2019

Some KTH services can not be connected

System/Service: Examples of unavailable services:

  • Email in Outlook or other mail application.
  • Webmail in browser.
  • KTH Windows VPN service (intermittent error),

Interruption:  A change made by SJ in their network has resulted in that some services from KTH is blocked at the trains.

Status:  SJ have been contacted and have confirmed that their changed have had this result. We are having contact with SJ to try to resolve this issue. No prognosis when it will be resolved.

Who is affected: Everyone trying to use the services listed above.

How the interuption affects you: Services are unavailable.

Page responsible:it-support@kth.se
Belongs to: KTH Intranet
Last changed: Oct 28, 2019