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Free support from psychologist through THS

THS offers all KTH-students up to five calls with a psychologist, for free, until June 30th. You don’t need to be a THS member to use this service, the only requirement is that you are a KTH student.

Down below is the information and instructions for the service. To use the service, you must be able to identify yourself with a Bank ID. The service is only available for KTH students.

If you do not have Bank-ID, you can reach the Student Health Service that offers individual meetings too.

This is Mindler 

Mindler offers digital video-meetings with a psychologist with whom you can speek with and get support in you well-being. In addition to the video-meetings there is a chat-function where you can chat with a psychologist for free, and self-help programs which you can use to work with your well-being on your free-time.

At your first video-meeting, the psychologist can unlock suitable self-help programs for you, so that you can continue working on your own. Ask your psychologist if you have any questions about the programmes.

If you have problems with the app, contact Mindler's support center directly in the app under the tab “Settings”.

Instructions for you who have not used Mindler as a KTH student before

  1. Start by downloading the Mindler-app. You can find it in the app store for your smartphone and tablet by searching for “Mindler”, and it is free to download.
  2. Start the app and sign in with your Bank-ID to start an account.
  3. As a first step, you will have to answer a few general questions about your well-being.
  4. Now you will be able to book a digital video-meeting with a psychologist. You can filter the psychologist by language they speak and/or their area of expertise.
  5. Once you have chosen time for a video-meeting, you proceed to the payment section. In the payment options, select “Use your partner code” and enter the code that you received in KTH's newsletter.
  6. When it’s time for your video-meeting, you can take the call directly in the app.

Instructions for you who have used Mindler as a KTH student before

  1. Open the app and sign-in as usual with your Bank-ID.
  2. Book a meeting with a psychologist. You can filter the psychologist by language they speak and/or their area of expertise, or book the psychologist with whom you have had contact before.
  3. Younow use the payment-method “Use your partner code” and enter the code that you received in KTH's newsletter.
  4. When it’s time for your video-meeting, you can take the call directly in the app.

KTHs newsletter

All students have received a newsletter on the 29th of April 2021 where the partner code is included. If you need support before the 29th, contact THS Head of Student Welfare for access to the partner code.

If you are not able to find the newsletter, look booth into you private mailbox and you KTH-mail, and look into the junk-box. You can also try the search function and use the search word “mindler”.

Are you still missing the partner code? Get in touch with THS Head of Student Welfare to get help.

Questions?

Questions to the Student Union is sent to THS Head of Student Welfare at studiesocialt@ths.kth.se 

Belongs to: Student at KTH
Last changed: Apr 23, 2021