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A study of methods aimed at supporting a user-driven digital transformation in complex social systems

Aim and main expected results

The aim of this project is to deepen our understanding of context, activities and the actors involved in providing healthcare and care services to multimorbid elderly in their homes. The purpose is to contribute to increased collaboration and a digital transformation in the health care system. In the project we combine, test and develop a set of methods called participatory simulation games and design interventions. Both methods have their own set of characteristics and contribute to knowledge co-creation on different levels i.e. micro, meso and macro-level in complex social system. Our short-term goal is to deliver:

  • a description of the experienced patient process, in contrast to the formal process, with insights regarding the needs of employees and patients; 
  • a description of identified value creating activities that provide a coordinated, high qualitative, patient-safe and cost-effective care out of an operational perspective;
  • a description of obstacles to innovation such as practices, organizational solutions, policies and compensation models.

The activities carried out in the project also create conditions for a shared vision and experience exchange between participating organizations and shall contribute to future policy decisions and procurement processes.

Project partners

  • IPD, KTH (Coordinator)
  • Capio
  • City of Stockholm
  • Cuviva
  • Digital Futures
  • Region Stockholm

Time frame

Start: October 2019; End: March 2023.


Page responsible:Infomaster at ITM
Belongs to: Machine Design
Last changed: Sep 06, 2022
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