Guest: Anna Swartling, Head of Centre of Excellence Experience design at SEB

Title: "Project TEAM work"

Talk: Successful projects depend on a well functioning project teams. But what does that mean in practice? At this lecture, we will examine and discuss these issues together. We will primarily focus on team work, leadership and communication issues and conflict management.

Comment (from Daniel): This is a lecture that has nothing to do with this year’s theme, but all the more to do with creating successful project groups (and thereby successful projects) during the project phase. This is a lecture where everyone should listen up and pay close attention to what Anna says. You fail to do so at your own risk as this might increase the chance that your project group won't work out the way you want - and with detrimental effects on your satisfaction about your project, about the course, and perhaps also about your grade. Do remember that everyone in a project groups gets the same grade - so being able to handle problems in the project group can be vital both to your wellbeing and to your resulting grade from the course. Furthermore do note that KTH uses the whole spectrum of the available grade scale - you are in no way "guaranteed" to receive A's or B's or indeed even C's or D's just because you manage to hand in something (rather than nothing) at the end of the term.

About: Anna Swartling is currently working at the SEB, the second largest bank in Sweden. She manages all UX work at SEB and directs their 14 person strong (and quickly growing) Center of Excellence Experience design. Anna recently moved to SEB after having worked as a usability architect at Scania, one of the premier truck and bus companies in the world and holds a Ph.D. in Human-Computer Interaction from KTH Royal Institute of Technology. Anna has long experience of team work and leadership from a variety of different positions and businesses, including from KTH school projects (computer science), as team manager, project manager for computer systems development projects as well as from being an actor and a director in amateur theatre productions, as chairwoman of several boards and from research projects.

Literature: Se the Literature webpage.