Class information for:
Level 1: CALL CENTRES//SERVICE WORK//AESTHETIC LABOUR

Basic class information
Bar chart of Publication_year

Last years might be incomplete

Hierarchy of classes
The table includes all classes above and classes immediately below the current class.


Cluster id Level Cluster label #P
2 4 ECONOMICS//POLITICAL SCIENCE//EDUCATION & EDUCATIONAL RESEARCH 1996300
9 3       BUSINESS//MANAGEMENT//MKT 148837
1009 2             MANAGEMENT//MANAGEMENT LEARNING//ORGANIZATION 10657
12967 1                   CALL CENTRES//SERVICE WORK//AESTHETIC LABOUR 900

Terms with highest relevance score


rank Category termType chi_square shrOfCwithTerm shrOfTermInClass termInClass
1 CALL CENTRES authKW 1288395 10% 43% 86
2 SERVICE WORK authKW 712145 4% 54% 38
3 AESTHETIC LABOUR authKW 549611 2% 83% 19
4 WORK EMPLOYMENT AND SOCIETY journal 492217 13% 12% 120
5 LABOUR PROCESS authKW 359102 3% 35% 29
6 AESTHETIC LABOR authKW 353088 1% 92% 11
7 NEW TECHNOLOGY WORK AND EMPLOYMENT journal 342339 6% 17% 58
8 LABOUR PROCESS THEORY authKW 320143 2% 57% 16
9 ROOM ATTENDANTS authKW 140069 0% 100% 4
10 TEAM DIMENSIONS MODEL authKW 140069 0% 100% 4

Web of Science journal categories


chi_square_rank Category chi_square shrOfCwithTerm shrOfTermInClass termInClass
1 Industrial Relations & Labor 102724 28% 1% 256
2 Sociology 29719 34% 0% 309
3 Management 27449 38% 0% 344
4 Ergonomics 4427 7% 0% 60
5 Economics 1726 16% 0% 141
6 Women’s Studies 1699 4% 0% 38
7 Business 1602 8% 0% 73
8 Social Sciences, Interdisciplinary 950 6% 0% 51
9 Geography 252 3% 0% 24
10 Cultural Studies 215 1% 0% 10

Address terms


chi_square_rank term chi_square shrOfCwithTerm shrOfTermInClass termInClass
1 SCOTTISH EMPLOYMENT 87538 1% 50% 5
2 HUMAN OURCE MANAGEMENT 46732 4% 4% 34
3 BERN BUSINESS 46688 0% 67% 2
4 RUCT PERFORMANCE TECHNOL 46688 0% 67% 2
5 ECON MANAGEMENT STUDIES 40655 1% 19% 6
6 AVDELNINGEN ARBETSVETENSK 35017 0% 100% 1
7 BUSINESS OPERAT FINANCIAL INFORMAT SYST 35017 0% 100% 1
8 CARBS 35017 0% 100% 1
9 CHIR HLTH CANADA CHAIR HLTH HUMAN OURCE POLICY 35017 0% 100% 1
10 COMP ENGN ADV TECHNOL 35017 0% 100% 1

Journals


chi_square_rank term chi_square shrOfCwithTerm shrOfTermInClass termInClass
1 WORK EMPLOYMENT AND SOCIETY 492217 13% 12% 120
2 NEW TECHNOLOGY WORK AND EMPLOYMENT 342339 6% 17% 58
3 GENDER WORK AND ORGANIZATION 51834 3% 5% 27
4 SOCIOLOGY-THE JOURNAL OF THE BRITISH SOCIOLOGICAL ASSOCIATION 44011 5% 3% 45
5 WORK AND OCCUPATIONS 43045 3% 4% 28
6 ECONOMIC AND INDUSTRIAL DEMOCRACY 41231 3% 4% 31
7 ORGANIZATION 37194 3% 4% 30
8 JOURNAL OF MANAGEMENT STUDIES 24844 4% 2% 34
9 ORGANIZATION STUDIES 22879 4% 2% 32
10 EMPLOYEE RELATIONS 17986 1% 4% 12

Author Key Words


chi_square_rank term chi_square shrOfCwithTerm shrOfTermInClass termInClass LCSH search Wikipedia search
1 CALL CENTRES 1288395 10% 43% 86 Search CALL+CENTRES Search CALL+CENTRES
2 SERVICE WORK 712145 4% 54% 38 Search SERVICE+WORK Search SERVICE+WORK
3 AESTHETIC LABOUR 549611 2% 83% 19 Search AESTHETIC+LABOUR Search AESTHETIC+LABOUR
4 LABOUR PROCESS 359102 3% 35% 29 Search LABOUR+PROCESS Search LABOUR+PROCESS
5 AESTHETIC LABOR 353088 1% 92% 11 Search AESTHETIC+LABOR Search AESTHETIC+LABOR
6 LABOUR PROCESS THEORY 320143 2% 57% 16 Search LABOUR+PROCESS+THEORY Search LABOUR+PROCESS+THEORY
7 ROOM ATTENDANTS 140069 0% 100% 4 Search ROOM+ATTENDANTS Search ROOM+ATTENDANTS
8 TEAM DIMENSIONS MODEL 140069 0% 100% 4 Search TEAM+DIMENSIONS+MODEL Search TEAM+DIMENSIONS+MODEL
9 CONTACT CENTRES 112053 0% 80% 4 Search CONTACT+CENTRES Search CONTACT+CENTRES
10 CUSTOMER SOVEREIGNTY 105052 0% 100% 3 Search CUSTOMER+SOVEREIGNTY Search CUSTOMER+SOVEREIGNTY

Core articles
The table includes core articles in the class. The following variables is taken into account for the relevance score of an article in a cluster c:
(1) Number of references referring to publications in the class.
(2) Share of total number of active references referring to publications in the class.
(3) Age of the article. New articles get higher score than old articles.
(4) Citation rate, normalized to year.

Classes with closest relation at Level 1


rank cluster_id2 link
1 18245 LACAN//ORGANIZATION//SOCIAL DEFENCES
2 37882 ATTITUDE OF DECISION MAKERS FACING RISK IN WATER MANAGEMENT//CEIDRE TEGG SGG//CHAIRE ECON ENERGIE ELECT
3 11779 EMOTIONAL LABOR//EMOTIONAL LABOUR//SURFACE ACTING
4 13200 ORGANIZATIONAL IDENTIFICATION//ORGANIZATIONAL IDENTITY//IDENTITY WORK
5 32116 BRITISH JOURNAL OF INDUSTRIAL RELATIONS//AUDIT EXPECTATIONS//BRITISH PROVINCIAL NEWSPAPERS
6 4157 STRATEGY AS PRACTICE//ORGANIZATION STUDIES//SENSEMAKING
7 37817 BUILDING CONSTRUCTION STATISTICS//AMNESTY LAWS FOR ILLEGAL BUILDINGS//ARQUITECTURA
8 24952 GAY FRIENDLY WORKPLACES//GENDER WORK AND ORGANIZATION//UNDOING GENDER
9 23671 CYBERLOAFING//CYBERSLACKING//NON WORK RELATED COMPUTING
10 36574 REAL ACADEMIA ESPANOLA//23RD EDITION OF THE DRAE//ADRIAN CONINK

Go to start page