Class information for:
Level 1: SERVICE DOMINANT LOGIC//VALUE CO CREATION//SERVITIZATION

Basic class information
Bar chart of Publication_year

Last years might be incomplete

Hierarchy of classes
The table includes all classes above and classes immediately below the current class.


Cluster id Level Cluster label #P
2 4 ECONOMICS//POLITICAL SCIENCE//EDUCATION & EDUCATIONAL RESEARCH 1996300
9 3       BUSINESS//MANAGEMENT//MKT 148837
14 2             BUSINESS//MANAGEMENT//STRATEGIC MANAGEMENT JOURNAL 39374
5353 1                   SERVICE DOMINANT LOGIC//VALUE CO CREATION//SERVITIZATION 1666

Terms with highest relevance score


rank Category termType chi_square shrOfCwithTerm shrOfTermInClass termInClass
1 SERVICE DOMINANT LOGIC authKW 1961237 9% 69% 150
2 VALUE CO CREATION authKW 1328629 7% 59% 120
3 SERVITIZATION authKW 1224464 5% 77% 84
4 JOURNAL OF SERVICE MANAGEMENT journal 838223 7% 40% 111
5 RESOURCE INTEGRATION authKW 557424 2% 78% 38
6 CTF SERV address 380243 2% 72% 28
7 SERVICE INFUSION authKW 321571 1% 100% 17
8 CUSTOMER PARTICIPATION authKW 312080 2% 50% 33
9 CO CREATION authKW 310494 4% 23% 71
10 SERVICE ECOSYSTEMS authKW 303704 1% 94% 17

Web of Science journal categories


chi_square_rank Category chi_square shrOfCwithTerm shrOfTermInClass termInClass
1 Business 134027 53% 1% 876
2 Management 103613 54% 1% 906
3 Hospitality, Leisure, Sport & Tourism 2131 3% 0% 56
4 Operations Research & Management Science 1608 7% 0% 124
5 Engineering, Industrial 1549 6% 0% 92
6 Engineering, Manufacturing 1100 5% 0% 79
7 Information Science & Library Science 109 2% 0% 25
8 Ergonomics 76 1% 0% 12
9 Computer Science, Information Systems 66 2% 0% 38
10 Psychology, Applied 62 1% 0% 20

Address terms


chi_square_rank term chi_square shrOfCwithTerm shrOfTermInClass termInClass
1 CTF SERV 380243 2% 72% 28
2 CERS RELATIONSHIP MKT SERV MANAGEMENT 198596 1% 50% 21
3 CTF 138339 1% 46% 16
4 SERV LEADERSHIP 125162 1% 44% 15
5 MKT 114737 15% 3% 243
6 INNOVAT UTIL SECT CIRUS 113496 0% 100% 6
7 CAMBRIDGE SERV ALLIANCE 92684 0% 70% 7
8 RELATIONSHIP MKT SERV MANAGEMENT CERS 86466 0% 57% 8
9 ECON COMMUN IT 75664 0% 100% 4
10 MCGUIRE ENTREPRENEURSHIP 71292 0% 54% 7

Journals


chi_square_rank term chi_square shrOfCwithTerm shrOfTermInClass termInClass
1 JOURNAL OF SERVICE MANAGEMENT 838223 7% 40% 111
2 JOURNAL OF SERVICE RESEARCH 291393 5% 21% 75
3 JOURNAL OF SERVICE THEORY AND PRACTICE 180669 2% 28% 34
4 INDUSTRIAL MARKETING MANAGEMENT 178242 9% 6% 152
5 JOURNAL OF SERVICES MARKETING 150232 4% 13% 59
6 SERVICE SCIENCE 124410 2% 26% 25
7 MANAGING SERVICE QUALITY 91973 2% 16% 30
8 MARKETING THEORY 73646 2% 13% 30
9 INTERNATIONAL JOURNAL OF SERVICE INDUSTRY MANAGEMENT 69779 2% 10% 36
10 SERVICE INDUSTRIES JOURNAL 60054 4% 5% 70

Author Key Words


chi_square_rank term chi_square shrOfCwithTerm shrOfTermInClass termInClass LCSH search Wikipedia search
1 SERVICE DOMINANT LOGIC 1961237 9% 69% 150 Search SERVICE+DOMINANT+LOGIC Search SERVICE+DOMINANT+LOGIC
2 VALUE CO CREATION 1328629 7% 59% 120 Search VALUE+CO+CREATION Search VALUE+CO+CREATION
3 SERVITIZATION 1224464 5% 77% 84 Search SERVITIZATION Search SERVITIZATION
4 RESOURCE INTEGRATION 557424 2% 78% 38 Search RESOURCE+INTEGRATION Search RESOURCE+INTEGRATION
5 SERVICE INFUSION 321571 1% 100% 17 Search SERVICE+INFUSION Search SERVICE+INFUSION
6 CUSTOMER PARTICIPATION 312080 2% 50% 33 Search CUSTOMER+PARTICIPATION Search CUSTOMER+PARTICIPATION
7 CO CREATION 310494 4% 23% 71 Search CO+CREATION Search CO+CREATION
8 SERVICE ECOSYSTEMS 303704 1% 94% 17 Search SERVICE+ECOSYSTEMS Search SERVICE+ECOSYSTEMS
9 SERVICE INNOVATION 292174 4% 26% 60 Search SERVICE+INNOVATION Search SERVICE+INNOVATION
10 S D LOGIC 291841 1% 86% 18 Search S+D+LOGIC Search S+D+LOGIC

Core articles
The table includes core articles in the class. The following variables is taken into account for the relevance score of an article in a cluster c:
(1) Number of references referring to publications in the class.
(2) Share of total number of active references referring to publications in the class.
(3) Age of the article. New articles get higher score than old articles.
(4) Citation rate, normalized to year.

Classes with closest relation at Level 1


rank cluster_id2 link
1 12312 SERVICE INNOVATION//NEW SERVICE DEVELOPMENT//SERVICE INDUSTRIES JOURNAL
2 14242 PRODUCT SERVICE SYSTEMS//ECODESIGN//ECO DESIGN
3 523 SERVICE QUALITY//CUSTOMER SATISFACTION//CUSTOMER LOYALTY
4 2093 INDUSTRIAL MARKETING MANAGEMENT//JOURNAL OF BUSINESS & INDUSTRIAL MARKETING//BUYER SELLER RELATIONSHIPS
5 13320 SERVICE FAILURE//SERVICE RECOVERY//PERCEIVED JUSTICE
6 30018 PRICING CAPABILITIES//PRODUCT ELIMINATION//PRICING ORGANIZATION
7 8784 OPEN INNOVATION//USER INNOVATION//LEAD USERS
8 11753 ATMOSPHERICS//AMBIENT SCENT//CONSUMER DECISION MAKING STYLES
9 19554 BUSINESS MODEL//BUSINESS MODEL INNOVATION//DESIGN THEMES
10 12304 VIRTUAL COMMUNITIES//BRAND COMMUNITY//ONLINE COMMUNITIES

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