What do you think about the library chat? Take a short survey
Published Oct 16, 2025
We’d love to hear what you think about library chat service! How do you use a chat – and do you prefer chatting with an AI bot or with a human? You don’t need to have used the library chat – we’re also interested in your general thoughts and feelings about chat as a service or way of getting in touch.
By answering our survey, you’ll help us improve the chat and make it even more useful for you. The survey takes about 5 minutes to complete.
Would you also like to share more about your experiences in a short conversation with us at the library? As a thank-you, you’ll receive a cinema ticket!
The survey is completely anonymous (but you can leave your email address if you’d like to take part in the conversation).