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Ethnographic study of two robot laboratories: ideas about future technology users emerge in engineering practice.

Generally, it is often assumed that technology development activities are distinct from the use context. Now we know that, rather than distinct, users are enacted as part of ongoing technology design activities. It are precisely the practices in which engineers are engaged that shape their ideas about future users. This is the finding of our … Continue reading “Ethnographic study of two robot laboratories: ideas about future technology users emerge in engineering practice.”

New study shows that older people’s involvement matters, but it hasn’t reached its full potential.

Among companies, engineers and policy-makers, involving older people in design projects is an intervention of increasing popularity.  Our new study just published shows that involving older people is important for engineers and older users, but current practices may miss opportunities.  In our study, we reviewed previous design projects that involved older people in design processes, … Continue reading “New study shows that older people’s involvement matters, but it hasn’t reached its full potential.”