Use the portal to get in contact with KTH IT-support and to create a ticket for IT related issues.
There are different ways to get in touch with KTH IT Support. In addition to already well-established contact channels such as telephone, e-mail and visits to KTH Entré, IT has now launched a portal where you can create an IT ticket. There are certain advantages in using the portal than e.g. send an e-mail to KTH's IT Support.
In the portal, you can create an IT-related ticket by clicking on the "Contact" button on the home page. You can e.g. register a general IT request, a general IT problem, or you can choose one of the other available categories.
Advantages of using the portal
Dynamic forms provide more complete tickets that make case management system way more effective, which ultimately results in faster service.
You can as a user
see your own tickets and their status. Even your completed tickets.
cancel your ticket yourself if you do not need our help any more.
see your registered computers and mobile devices.
You are logged in, so you do not need to write who you are when you send in requests.