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Contact IT-Support

Information when contacting IT Support.

Deviating opening and visiting hours

Phone and e-mail

Tuesday 30 April: 08.00–12.00 (Walpurgis Night)
Wednesday 1 May: Closed (International Workers' Day)
Thursday 9 May: Closed (Ascension Day)
Friday 10 May: Closed (Bridge day)


For more information, please visit Welcome to KTH Entré

Contact IT-Support

If you need help from IT-Support you can use the the portal for IT matters , send an e-mail, call us or visit us at KTH Entré.

Things to have in mind before you contact us

Please note that we only give support on IT services and hardware associated with KTH. We are unable to assist with issues related to private hardware or services not provided by KTH.

Please provide as much information as possible when you contact us, and use your KTH e-mail address for a smoother case processing.

Are you a new student?

Start by visiting the page Getting started with IT services  to see if the answer to your question already exists and to learn more about our IT environment.

Go through the current Status information for IT-systems , to see if your case correlates with any information there.

Contact information and opening hours

Contact IT-Support through the portal for IT matters
Phone number: +46 8 790 6600
Phone hours: Monday-Friday 08.00-16.30

KTH Kista servicecenter

KTH Kista

Kistagången 16, Kista

Service center opening hours
Monday-Friday 09.00-15.00

In Service center Electrum at KTH Kista, students can get first-line IT-support (mainly access card and account support) on site.

KTH Flemingsberg

KTH Flemingsberg

Hälsovägen 11C, floor 5, Flemingsberg

Opening hours
Tuesdays and Thursdays 09.30-10.30

KTH Södetälje

KTH Södertälje

Kvarnbergagatan 12, Södertälje

Opening hours
Monday-Friday 09.00-15.00

Belongs to: Student web
Last changed: Dec 06, 2023