Multifactor authentication (MFA)

About multifactor authentication (MFA)

Multifactor authentication, MFA is currently the single most important security measure to ensure that the right person is the one logging in – meaning that the person trying to gain access is indeed who they claim to be. 

​As a government agency, KTH needs to comply with security requirements from the Swedish Civil Defence and Resilience Agency . Adding the MFA app to your phone and linking it to your personal KTH account is part of our security requirements and a necessary security measure to help protect the information managed by KTH.

Enable multifactor authentication (MFA)

All information needed on how to activate MFA.
Enable multifactor authentication (MFA)

FAQ about multifactor authentication (MFA)

A collection of the most common question and answers about MFA at KTH. If you can't find an answer to your question, please Contact KTH IT-Support .
FAQ about multifactor authentication (MFA) .

Guidance for the error message: You've hit our limit on verification methods.

Guidance for the error message: You've hit our limit on verification methods.  

1. Close your browser and then reopen it when you log in with MFA.
2. Only when use of an MFA box one should click on the link for other verification.
3. Be alert on that sometimes one can accidentally double-click or press the return key, which can trigger a call and where the next natural click then causes MFA to lock, instead of continuing with the login.
4. If you see an error message: "You've hit our limit on verification methods" Wait at least three minutes before another try. Do not refresh the page during this time as this will reset the wait time.
5. Enable notifications from the Microsoft authenticator app on your phone.