EH2030 Business Development and Quality Management 7.5 credits
The course provides an insight to how companies and other organizations of today work with business development and quality management. Improvement concepts like Lean and Six Sigma, quality frameworks like EFQM and ISO9000 and a selection of the most commonly used quality tools are included in the course. Guest lectures and the final project performed in cooperation with a real company give the course a clear industrial connection.
Choose semester and course offering
Choose semester and course offering to see current information and more about the course, such as course syllabus, study period, and application information.
Application
For course offering
Autumn 2024 Start 28 Oct 2024 programme students
Application code
50489
Content and learning outcomes
Course contents
Quality and totalquality. Development towards totalquality and organizational development. Quality and profitability. The successful companies. Processes and process orientation. Manage and analyze a business. Variations and statistical methods. Quality in the development of goods and services. To ensure quality in purchasing. Continuous improvement. SixSigma. People and quality. Leadership forquality and business development. Management systems and ISO9000.
Intended learning outcomes
The overall aim of this course is to offer a basic understanding on how companies and other organizations work today with quality management. Knowledge about commonly used tools and methods is presented.
Upon completion of this course participants shall:
- have gained an understanding about the importance of and possibilities with quality and business development
- be able to take part in a company’s quality activities and identify necessary tools and methods
be able to use basic tools and methods commonly used when improving and developing an organization.
Literature and preparations
Specific prerequisites
For single course students: 120 credits and documented proficiency in English B or equivalent
Recommended prerequisites
For single course students: 120 credits and documented proficiency in English B or equivalent
As the main part of the course is examined through report writing and active participation in seminars, good English in speech and writing is recommended.
Equipment
Literature
Examination and completion
If the course is discontinued, students may request to be examined during the following two academic years.
Grading scale
Examination
- INL1 - Assignment, 3.0 credits, grading scale: P, F
- INL2 - Assignment, 3.0 credits, grading scale: P, F
- SEM1 - Lecture, 1.5 credits, grading scale: P, F
Based on recommendation from KTH’s coordinator for disabilities, the examiner will decide how to adapt an examination for students with documented disability.
The examiner may apply another examination format when re-examining individual students.
Other requirements for final grade
Approved written exercises (INL1+2; 6 cr) and 80 % class attendance (SEM1; 1,5 cr).
Opportunity to complete the requirements via supplementary examination
Opportunity to raise an approved grade via renewed examination
Examiner
Ethical approach
- All members of a group are responsible for the group's work.
- In any assessment, every student shall honestly disclose any help received and sources used.
- In an oral assessment, every student shall be able to present and answer questions about the entire assignment and solution.
Further information
Course room in Canvas
Offered by
Main field of study
Education cycle
Add-on studies
Supplementary information
If you have any questions regarding the course, please contact: livmvr@kth.se.
In this course, the EECS code of honor applies, see:
http://www.kth.se/en/eecs/utbildning/hederskodex.