Quality and totalquality. Development towards totalquality and organizational development. Quality and profitability. The successful companies. Processes and process orientation. Manage and analyze a business. Variations and statistical methods. Quality in the development of goods and services. To ensure quality in purchasing. Continuous improvement. SixSigma. People and quality. Leadership forquality and business development. Management systems and ISO9000.
EH2030 Business Development and Quality Management 7.5 credits
The course provides an insight to how companies and other organizations of today work with business development and quality management. Improvement concepts like Lean and Six Sigma, quality frameworks like EFQM and ISO9000 and a selection of the most commonly used quality tools are included in the course. Guest lectures and the final project performed in cooperation with a real company give the course a clear industrial connection.
Information per course offering
Information for Autumn 2024 Start 28 Oct 2024 programme students
- Course location
KTH Campus
- Duration
- 28 Oct 2024 - 13 Jan 2025
- Periods
- P2 (7.5 hp)
- Pace of study
50%
- Application code
50489
- Form of study
Normal Daytime
- Language of instruction
English
- Course memo
- Course memo is not published
- Number of places
Places are not limited
- Target group
Open for all master's programmes as long as it can be included in your programme.
- Planned modular schedule
- [object Object]
- Schedule
- Schedule is not published
- Part of programme
Master's Programme, Electric Power Engineering, åk 1, Recommended
Master's Programme, Information and Network Engineering, åk 1, Recommended
Master's Programme, Information and Network Engineering, åk 2, Recommended
Master's Programme, Systems, Control and Robotics, åk 1, Recommended
Master's Programme, Systems, Control and Robotics, åk 2, Recommended
This offering is cancelled
Contact
Course syllabus as PDF
Please note: all information from the Course syllabus is available on this page in an accessible format.
Course syllabus EH2030 (Spring 2019–)Headings with content from the Course syllabus EH2030 (Spring 2019–) are denoted with an asterisk ( )
Content and learning outcomes
Course contents
Intended learning outcomes
The overall aim of this course is to offer a basic understanding on how companies and other organizations work today with quality management. Knowledge about commonly used tools and methods is presented.
Upon completion of this course participants shall:
- have gained an understanding about the importance of and possibilities with quality and business development
- be able to take part in a company’s quality activities and identify necessary tools and methods
be able to use basic tools and methods commonly used when improving and developing an organization.
Literature and preparations
Specific prerequisites
For single course students: 120 credits and documented proficiency in English B or equivalent
Recommended prerequisites
For single course students: 120 credits and documented proficiency in English B or equivalent
As the main part of the course is examined through report writing and active participation in seminars, good English in speech and writing is recommended.
Equipment
No information inserted
Literature
No information inserted
Examination and completion
If the course is discontinued, students may request to be examined during the following two academic years.
Grading scale
A, B, C, D, E, FX, F
Examination
- INL1 - Assignment, 3.0 credits, grading scale: P, F
- INL2 - Assignment, 3.0 credits, grading scale: P, F
- SEM1 - Lecture, 1.5 credits, grading scale: P, F
Based on recommendation from KTH’s coordinator for disabilities, the examiner will decide how to adapt an examination for students with documented disability.
The examiner may apply another examination format when re-examining individual students.
Other requirements for final grade
Approved written exercises (INL1+2; 6 cr) and 80 % class attendance (SEM1; 1,5 cr).
Opportunity to complete the requirements via supplementary examination
No information inserted
Opportunity to raise an approved grade via renewed examination
No information inserted
Examiner
Ethical approach
- All members of a group are responsible for the group's work.
- In any assessment, every student shall honestly disclose any help received and sources used.
- In an oral assessment, every student shall be able to present and answer questions about the entire assignment and solution.
Further information
Course room in Canvas
Registered students find further information about the implementation of the course in the course room in Canvas. A link to the course room can be found under the tab Studies in the Personal menu at the start of the course.
Offered by
Main field of study
This course does not belong to any Main field of study.
Education cycle
Second cycle
Add-on studies
No information inserted
Supplementary information
If you have any questions regarding the course, please contact: livmvr@kth.se.
In this course, the EECS code of honor applies, see:
http://www.kth.se/en/eecs/utbildning/hederskodex.