Confirm the identity on your KTH account
As of 10 December 2023, all students with a Swedish personal identity number must have at least assurance level AL2 on their KTH account in order to be able to login to Ladok for students. If you haven’t already, you need to raise your assurance level as soon as possible.
As a student, you need to:
- Check your assurance level
- Confirm your identity if your assurance level is too low
Check your assurance level
You can check your assurance level by logging in to Ladok for students.
- If your assurance level is too low, you will receive a warning when logging in. This means you have assurance level AL1 and you then need to confirm your identity. See instructions further down this page.
- If you do not receive a warning, you already have assurance level AL2 and do not need to do anything.
You can also check your assurance level here: Check the assurance level on your KTH account
If your result is in red, and shows the text “Your user account is not confirmed at assurance level SWAMID AL2!” you have assurance level AL1 and need to upgrade your account. See instructions further down this page.
If your result is in green, and shows the text “Your user account is confirmed at assurance level SWAMID AL2!” you have assurance level AL2 and do not need to upgrade your account. You don't need to do anything else.
Confirm your identity
If you get the warning like the one above, you need to upgrade your account. The easiest way is to do it through Mobile BankID and the page Manage your KTH account .
If you don’t have Mobile BankID, you need to go to KTH Entré, or your local service center or IT Support and bring a valid identification. There you ask to upgrade your assurance level to AL2 and show your ID.
Are you not able to confirm the identity on your account?
After 10 December, you will be prevented from logging in to Ladok for students if you have not confirmed your identity. However, even after 10 December, you will be able to confirm your identity and after that you will be able to log in.
If you need to log in to Ladok for students with a KTH account, but it is not at all possible for you to confirm the identity on your account, you can contact KTH at email@example.com for manual assistance. You can get help with, for example, applying for your degree or retrieving a transcript of records.
It is also possible to log in to Ladok for alumni if you have a Freja eID account, where you can, for example, apply for your degree and retrieve transcript of records. You can log in to Ladok for alumni via Ladok for students , at the bottom of the page.
If you have questions about course registration or exam registration, you are welcome to contact your student desk office.
What does assurance level mean?
Simply explained, assurance level is an indication of how sure we are about who holds a university account. At the lowest level (AL1) it may be the person who provided the information themselves and at the higher level (AL2) someone has performed an ID check.
Ladok contains a large amount of personal data and exercise of public authority is done in the system. It is important that the information in the system is correct and to ensure this, the requirements for identification of users need to be high.
KTH has had assurance level AL2 as a standard when creating new accounts for students and employees since 2015. This means that many students already have assurance level AL2 on their account. However, there are some exceptions, and it is possible to lose the AL2 level through remotely changing password.
As of 10 December 2023, the assurance level AL2 is required on your KTH account in order to login to Ladok for students. Please note that this only applies to students with a Swedish personal identity number.