ME292U Telecom Business Competence Development (TBCD7) /Commissioned Course/ 7.0 credits

Telecom Business Competence Development (TBCD7) /Uppdragsutbildning/

Telecom Business Competence Development, 7 hp (TBCD) is an advanced course with the overall aim of developing the participant's business development skills of network-based products and services as well as their general understanding of how changes in technology and market relates to network baseed industries and firms.

This course, together with the course IP Networks and Services A or B, forms the program IP/IT Business competence Development Program (IBCDP).The course normally runs parallell to and coordinated with that course.

TBCD7 is exclusively limited to participants from Teliasonora.

Offering and execution

Course offering missing for current semester as well as for previous and coming semesters

Course information

Content and learning outcomes

Course contents *

No information inserted

Intended learning outcomes *

  • After participating in the course activites the participant will have gained knowldge related to:
  • Technology trends, market trends and other trends in the business environment
  • Changing customer behaviours, customer segmentation and management of customer relations.
  • On a general level be able to analyse gradual, incremental as well as redical technological changes and the mechanisms that contribute to industrial and technological breakthrought or lock-ins - with particular focus on web-based products and services.
  • On a specific level be able to identify and account for the possible/probable technological changes of relevance to telecom operators like TeliaSonera (TS) and formulate potential implications of this for work on business strategy.
  • Based on this competence be able to formulate plans of action for how a company such as TeliaSonera can realise cost effective and innovative customer solutions and also take the initiative for/contribute to the development of the industry.

In addition, the participant will be able to:

  • Write, critically examine, judge and present a business case.
  • Work across functional and professional borders within TeliaSonera.
  • Work in cross-disciplinary intercultural teams.
  • Account for different price and revenue models.

Course Disposition

The course is organized in five thematic blocks each of which intended to be in focus in a course summation of its own.

  • general introduction
  • industrial dynamics and stretegy
  • applied business development
  • customer segmentation and customer relationship building in a world of rapid cultural change

Literature and preparations

Specific prerequisites *

TBCD7 is exclusively limited to participants from Teliasonora.

Recommended prerequisites

No information inserted

Equipment

No information inserted

Literature

Berggren, C. & Laestadius, 2003, "Co-development and composite clusters - the secular strength of Nordic telecommunications", Industrial and Corporate Change, Vol. 12, No 1, p. 91-114.

Utterback, 1994, Mastering the Dynamics of Innovation, Boston, Mass., Harvard Business School Press. ch (1-4, 7-8)

Dixit, Sudhir, 2006, "On Fixed-Mobile Network Convergence", Wireless Personal Communication, No 38, p. 55-65.

"When everything connects", the Economist 28/4 - 4/5 2007.

Kim, W. Chan and Mauborgne, Renee. 2005. Blue Ocean Strategy. Harvard Business School Publishing, USA

Olsson A. 2003. Understanding Changing Telecommunications - Building a Successful Telecom Business. Teledrom AB, Sweden, ch 2.

Anderson, Chris, Long Tail - Why the Future of Business is Selling Less of More.

Jarvenpaa, S. and Lang, K., 2005. "Managing the Paradoxes of Mobile Technology", Information Systems Management, Fall 2005, p. 7-23.

Moore, G.A., 2002, Crossing the Chasm, New Yourk, Harper Collings, Part I and p 107-114.

Martikainen, O., 2007, "Business Process Productivity Improvements enabled by Broadband and Mobile Telecom Services", Proc. of the 46 Congress FITCE, Warsaw 30.8 - 1/9 2007.

Examination and completion

Grading scale *

A, B, C, D, E, FX, F

Examination *

  • TEN1 - Examination, 7.0 credits, Grading scale: A, B, C, D, E, FX, F

Based on recommendation from KTH’s coordinator for disabilities, the examiner will decide how to adapt an examination for students with documented disability.

The examiner may apply another examination format when re-examining individual students.

The course is evalutated as one unit.

Opportunity to complete the requirements via supplementary examination

No information inserted

Opportunity to raise an approved grade via renewed examination

No information inserted

Examiner

Matti Kaulio

Further information

Course web

Further information about the course can be found on the Course web at the link below. Information on the Course web will later be moved to this site.

Course web ME292U

Offered by

ITM/Industrial Economics and Management

Main field of study *

Industrial Management

Education cycle *

Second cycle

Add-on studies

No information inserted

Ethical approach *

  • All members of a group are responsible for the group's work.
  • In any assessment, every student shall honestly disclose any help received and sources used.
  • In an oral assessment, every student shall be able to present and answer questions about the entire assignment and solution.

Supplementary information

This course is a commissioned education and is financed by a company. You may as a student not apply for or be accepted for a commissioned education.