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EH2030 Business Development and Quality Management 7.5 credits

The course provides an insight to how companies and other organizations of today work with business development and quality management. Improvement concepts like Lean and Six Sigma, quality frameworks like EFQM and ISO9000 and a selection of the most commonly used quality tools are included in the course. Guest lectures and the final project performed in cooperation with a real company give the course a clear industrial connection.

Information per course offering

Choose semester and course offering to see current information and more about the course, such as course syllabus, study period, and application information.

Termin

Information for Autumn 2025 Start 27 Oct 2025 programme students

Course location

KTH Campus

Duration
27 Oct 2025 - 12 Jan 2026
Periods
P2 (7.5 hp)
Pace of study

50%

Application code

51135

Form of study

Normal Daytime

Language of instruction

English

Course memo
Course memo is not published
Number of places

Places are not limited

Target group

Open for all master's programmes as long as it can be included in your programme.

Planned modular schedule
[object Object]
Schedule
Schedule is not published

Contact

Examiner
No information inserted
Course coordinator
No information inserted
Teachers
No information inserted

Course syllabus as PDF

Please note: all information from the Course syllabus is available on this page in an accessible format.

Course syllabus EH2030 (Autumn 2025–)
Headings with content from the Course syllabus EH2030 (Autumn 2025–) are denoted with an asterisk ( )

Content and learning outcomes

Course contents

− Quality and Total Quality Management (TQM) and their importance for business development and profitability.

− Process orientation and management of activities through statistical methods and their analysis.

− Managing variation and ensuring quality in product and service development.

− Quality assurance in purchasing and supplier selection.

− Continuous improvement and application of the Six Sigma method.

− The role of people in quality work and quality-driven leadership.

− Implementation and use of management systems such as ISO 9000.

Intended learning outcomes

After passing the course, the student should be able to:

1. apply Lean and Six Sigma methods to improve quality processes within an organisation

2. analyse the impact of quality management practices on an organisation's performance

3. design process improvement plans using statistical tools and data-driven decision-making methods

4. evaluate the financial implications of implementing a quality improvement initiative

5. work together in small teams to implement quality management projects

6. critically review contemporary theories in quality management and propose adaptations to new challenges in business environments.

Literature and preparations

Specific prerequisites

Knowledge in a related field of technology corresponding to at least 45 credits of completed courses

in the field of engineering, which is normally achieved by students who have completed all technical

courses in the first two years of an engineering programme or

Bachelor programmes with a technical focus.

Recommended prerequisites

For single course students: 120 credits and documented proficiency in English B or equivalent

As the main part of the course is examined through report writing and active participation in seminars, good English in speech and writing is recommended.

Literature

You can find information about course literature either in the course memo for the course offering or in the course room in Canvas.

Examination and completion

If the course is discontinued, students may request to be examined during the following two academic years.

Grading scale

A, B, C, D, E, FX, F

Examination

  • INL1 - Assignment, 3.0 credits, grading scale: P, F
  • INL2 - Assignment, 3.0 credits, grading scale: P, F
  • SEM1 - Lecture, 1.5 credits, grading scale: P, F

Based on recommendation from KTH’s coordinator for disabilities, the examiner will decide how to adapt an examination for students with documented disability.

The examiner may apply another examination format when re-examining individual students.

Other requirements for final grade

Approved assignments (INL1 + 2; 6p) and 80% attendance at lectures (SEM1; 1.5p).

Examiner

Ethical approach

  • All members of a group are responsible for the group's work.
  • In any assessment, every student shall honestly disclose any help received and sources used.
  • In an oral assessment, every student shall be able to present and answer questions about the entire assignment and solution.

Further information

Course room in Canvas

Registered students find further information about the implementation of the course in the course room in Canvas. A link to the course room can be found under the tab Studies in the Personal menu at the start of the course.

Offered by

Main field of study

This course does not belong to any Main field of study.

Education cycle

Second cycle

Supplementary information

If you have any questions regarding the course, please contact: livmvr@kth.se.

In this course, the EECS code of honor applies, see:
http://www.kth.se/en/eecs/utbildning/hederskodex.