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Publications by Jannis Angelis

Peer reviewed

Articles

[1]
T. K. Agrawal et al., "Demonstration of a blockchain-based framework using smart contracts for supply chain collaboration," International Journal of Production Research, vol. 61, no. 5, pp. 1497-1516, 2023.
[2]
E. Papanikolaoua, J. Angelis and V. Moustakis, "Unique or Adjustable Business Model for Distributed Ledger Technology?," Journal of Business Models, vol. 11, no. 1, pp. 13-26, 2023.
[4]
E. Papanikolaou, J. Angelis and V. Moustakis, "Which type of ecosystem for distributed ledger technology?," Technology in society, vol. 72, pp. 102143, 2023.
[6]
J. Angelis, A. Glänngård and H. Jordahl, "Management quality in health care : A study of the use of management practices in primary care," Public Money & Management, 2020.
[7]
E. Ribeiro da Silva et al., "Operating Digital Manufacturing in Industry 4.0 : the role of advanced manufacturing technologies," Procedia CIRP, vol. 93, pp. 174-179, 2020.
[8]
J. Angelis and I. Beveridge, "Persistent Tensions and Paradoxes in Management Research : Perspectives from East and West," China Media Research, vol. 16, no. 4, pp. 94-108, 2020.
[10]
J. Angelis and E. Ribeiro da silva, "Blockchain adoption : a value driver perspective," Business Horizons, vol. 62, no. 3, pp. 307-314, 2019.
[11]
E. H. D. Riberio Da Silva, J. Angelis and E. Pinheiro de Lima, "In pursuit of Digital Manufacturing," Procedia Manufacturing, vol. 28, pp. 63-69, 2019.
[12]
J. Angelis, A. Glenngård and H. Jordahl, "Management practices and the quality of primary care," Public Money & Management, 2019.
[13]
J. Sahlin and J. Angelis, "Performance management systems : reviewing the rise of dynamics and digitalization," Cogent Business and Management, vol. 6, no. 1, 2019.
[14]
E. H. D. Ribeiro da Silva et al., "Reviewing digital manufacturing concept in the Industry 4.0 paradigm," Procedia CIRP, vol. 81, pp. 240-245, 2019.
[15]
S. Okwir et al., "Performance Measurement and Management Systems : A Perspective from Complexity Theory," International journal of management reviews (Print), vol. 20, no. 3, pp. 731-754, 2018.
[16]
J. Angelis et al., "Developing a maturity framework for sustainable operations management," International Journal of Production Economics, 2017.
[17]
C. G. Machado et al., "Framing maturity based on sustainable operations management principles," International Journal of Production Economics, vol. 190, pp. 3-21, 2017.
[18]
S. Okwir et al., "Managing turnaround performance through Collaborative Decision Making," Journal of Air Transport Management, vol. 58, pp. 183-196, 2017.
[19]
J. Angelis and H. Jordahl, "Merciful yet effective elderly care performance management practices," Measuring Business Excellence, vol. 19, no. 1, pp. 61-69, 2015.
[20]
J. Angelis, "Strategic Management of Global Manufacturing Networks," Production planning & control (Print), vol. 26, no. 13, pp. 1162-1163, 2015.
[21]
E. Pinheiro de Lima et al., "Performance measurement systems : A consensual analysis of their roles," International Journal of Production Economics, vol. 146, no. 2, pp. 524-542, 2013.
[22]
J. Angelis and J. Siraliova, "Sector specificity and process impact," Journal of International Business, vol. 4, no. 1, pp. 43-52, 2013.
[23]
J. Angelis, M. Macintyre and G. Parry, "Discretion and complexity in customer focused environments," European Management Journal, vol. 30, no. 5, pp. 466-472, 2012.
[24]
J. Angelis and B. Fernandes, "Innovative lean : The role and impact of work practices," International Journal of Lean Six Sigma, vol. 3, no. 1, pp. 74-84, 2012.
[25]
J. Angelis et al., "Building a high commitment lean culture : The role of shop floor work practices," International Journal of Manufacturing Technology and Management (IJMTM), vol. 22, no. 5, pp. 569-586, 2011.
[26]
J. Angelis et al., "Customer centred value creation," Issues of Business and Law, vol. 3, pp. 11-19, 2011.
[27]
G. Vega et al., "The strategic role of lean : A discussion," Brazilian Journal of Operations & Production Management, vol. 8, no. 1, pp. 9-30, 2011.
[28]
A. Grove et al., "Lean implementation in primary care health visiting services in National Health Service UK," Quality and Safety in Healthcare, vol. 19, no. 5, pp. e43, 2010.
[29]
J. Angelis, E. Pinheiro de Lima and J. Siraliova, "Servitised experiences : Business and management implications," Issues of Business and Law, vol. 2, pp. 1-11, 2010.
[30]
A. Grove et al., "UK health visiting : Challenges faced during lean implementation," Leadership in Health Services, vol. 23, no. 3, pp. 204-218, 2010.
[31]
E. Pinheiro de Lima, S. Gouvea da Costa and J. Angelis, "Strategic performance measurement systems : A discussion about their roles," Measuring Business Excellence, vol. 13, no. 3, pp. 39-48, 2009.
[32]
E. Pinheiro de Lima, S. E. Gouvêa da Costa and J. J. Angelis, "Framing operations and performance strategic management system design process," Brazilian Journal of Operations & Production Management, vol. 5, no. 1, pp. 23-46, 2008.
[33]
E. Pinheiro de Lima, S. Gouvea da Costa and J. Angelis, "The strategic management of operations system performance," International Journal of Business Performance Management, vol. 10, no. 1, pp. 108-132, 2008.
[34]
J. Angelis and M. Thompson, "Product and service complexity and high performance work practices in the aerospace industry," Journal of Industrial Relations, vol. 49, no. 5, pp. 775-781, 2007.
[35]
J. Siraliova and J. Angelis, "Marketing strategies of multinationals in the Baltic States : To standardize or to adapt?," Baltic Journal of Management, vol. 1, no. 2, pp. 169-187, 2006.
[36]
R. Conti et al., "The effects of lean production on worker job stress," International Journal of Operations & Production Management, vol. 26, no. 9-10, pp. 1013-1038, 2006.
[37]
J. Angelis, "Impact of change : Lean production implementation," International Journal of Knowledge, Culture and Change Management, vol. 4, pp. 189-193, 2004.
[38]
J. Angelis, "Managerial betrayal : Justifying the punishment of Enron’s management," Economica e Gestão, vol. 4, no. 8, pp. 15-24, 2004.

Conference papers

[39]
C. Machado et al., "Blockchain based sustainability, traceability, and compliance system," in Proceedings of IPSERA, 2022.
[40]
E. Papanikolaoua, J. Angelis and V. Moustakis, "DLT ecosystem actor roles and their contribution in ecosystem dynamics and sustainability," in Proceedings of the 3rd Symposium on Circular Economy and Sustainability, 2022.
[41]
E. Papanikolaoua, J. Angelis and V. Moustakis, "DLT impact on information logistics in manufacturing value streams," in Proceedings of the ERS 2022 Council of Supply Chain Management, 2022.
[42]
I. Beveridge and J. Angelis, "Food Marketing and Consumption Behavior," in European Marketing Academy (EMAC) Regional Conference (Kaunas), 2022.
[43]
E. Papanikolaoua, J. Angelis and V. Moustakis, "The need for DLT business model ontology," in Proceedings of the International Conference on Information Systems (ICIS), 2022.
[44]
E. Papanikolaoua, J. Angelis and V. Moustakis, "Unique or adjustable business model for DLT?," in Proceedings of the Business Model Conference (BNC), Lille, 2022.
[45]
V. Holmgren et al., "Data driven management of Covid-19 : Experiences from a Swedish hospital," in D’BOSI 21 conference, 2021.
[46]
V. Holmgren et al., "Data driven management of Covid-19: experiences from a Swedish hospital," in D’BOSI 21 conference, SSE House of Innovation, 2021.
[47]
E. Papanikolaoua, J. Angelis and V. Moustakis, "Distributed Ledger Technology implication in business model and indirect effects," in Proceedings 9th CIRP Global Web Conference – Sustainable, resilient, and agile manufacturing and service operations, 2021.
[48]
T. K. Agrawal et al., "Enabling circularity of EV batteries - the need for appropriate traceability," in Proceedings of IEEE International Conference on Technology Management, Operations and Decisions (IEEE ICTMOD), Marrakech, 2021.
[49]
T. Agrawal et al., "Enabling circularity of EV batteries - the need for appropriate traceability," in Proceedings of the 9th CIRP Global Conference – Sustainable, resilient and agile manufacturing and service operations, 2021.
[50]
T. K. Agrawal et al., "Enabling circularity of electric vehicle batteries-the need for appropriate traceability," in 2021 IEEE International Conference on Technology Management, Operations and Decisions, ICTMOD 2021, 2021.
[51]
E. Papanikolaou, J. Angelis and V. Moustakis, "Implicit business model effects of DLT adoption," in Procedia CIRP, 2021, pp. 298-304.
[52]
E. Ribeiro da Silva and J. Angelis, "Managing scarcity - the case of Electric Vehicles batteries in extended supply chains," in Supply Chain 4.0 Network – Research Workshop, 2021.
[53]
E. Papanikolaoua, J. Angelis and V. Moustakis, "The need for a new business model ontology for DLT business model," in Proceedings BIR 2021 - 20th International Conference on Perspectives in Business Informatics Research, 2021.
[54]
D. E. Qeshmy et al., "Managing Human Errors : Augmented Reality systems as a tool in the quality journey," in Proceedings 7th International Conference on Changeable, Agile, Reconfigurable and Virtual Production (CARV2018), 2019, pp. 24-30.
[55]
J. Angelis and R. Remeikienė, "Sustainable Construction Ecosystem : 3D Printing-based business models," in Proceedings 5th European Operations Management Association Forum, Gothenburg, 2019.
[56]
E. Ribeiro da Silva, J. Angelis and E. Pinheiro de Lima, "Supplier integration through Digital Manufacturing : A SME paradox," in Proceedings of the 2nd SC4 Network International Symposium on Supply Chain 4.0. Digital Transformation in SME, 2018.
[57]
S. Okwir, J. Angelis and P. Ulvengren, "Collaborative Measures : Performance Measurement and Management within a System of System," in Proceedings of the Annual European Operations Management Conference, 2017.
[58]
S. Okwir and J. Angelis, "Performance measurement system : art and science: a perspective from complexity theory," in Annual European Operations Management Conference, 2017.
[59]
J. Angelis and S. Okwir, "Performance measurement system – art and science," in Proceedings of the Annual European Operations Management Conference, 2017.
[60]
P. Wadström, M. A. Kaulio and J. Angelis, "Involvement, strategy making and performance measures," in PMA 2016, Edinburgh, 2016.
[61]
M. Lindhagen, J. Angelis and M. Engwall, "Managing offerings in engineering PSFs," in Proceedings of the Spring Servitisation Conference, Manchester, 2016.
[62]
S. Okwir et al., "Performance Measurement Systems," in Proceedings of the Scandinavian Academy of Industrial Engineering and Management conference, Luleå, 2016.
[63]
S. Okwir et al., "Performance Measurement Systems : Art and Science: A Perspective from Complexity Theory," in Performance Management Association (PMA) conference, Edinburgh, Scotland 26- 29 June 2016 , 2016.
[64]
S. Okwir, J. Angelis and M. Ginieis, "Performance measurement systems and complexity," in Proceedings of the Annual Performance Management Association Conference, Edinburgh, 2016.
[65]
P. Wadström and J. Angelis, "Strategizing performance measures," in Proceedings of the Annual Performance Management Association Conference, Edinburgh, 2016.
[66]
C. Machado et al., "A maturity framework for sustainable operations management," in Proceedings of the 23rd International Conference on Production Research, 2015.
[67]
S. Okwir et al., "Evaluating change and measuring performance in airport embedded shared services," in Proceedings of the 16th International CINet Conference, 2015.
[68]
J. Angelis, M. Stogsdill and P. Wadström, "Risk considerations when developing performance measures," in Performance Management Conference, 2015.
[69]
J. Angelis and P. Wadström, "Translating corporate strategy into business models and performance measures," in Proceedings of the European Operations Management Conference, 2015.
[70]
J. Angelis and H. Jordahl, "Management practices in elderly care homes," in Proceedings of the European Public Choice Society Meeting, 2014.
[71]
J. Angelis and H. Jordahl, "Performance management practices and elderly care," in Proceedings of the Performance Management Conference, 2014.
[72]
C. Machado, E. Pinheiro de Lima and J. Angelis, "Studying sustainability process implementation through an operations management lens," in Proceedings of the Annual European Operations Management Conference 2014, 2014.
[73]
J. Angelis and H. Jordahl, "Using management practices in welfare," in Proceedings of the European Operations Management Conference, 2014.
[74]
S. Sarker, J. Angelis and P. Trucco, "A 360 Degree View on Supply Chain Risk Identification," in Proceeding of the 17th Cambridge International Manufacturing Symposium, 2013.
[75]
S. Tongur and J. Angelis, "Disruptive technology and servitisation," in Disruptive technology and servitisation, 2013, pp. 147-153.
[76]
D. Maynard and J. Angelis, "Experiential risk planning : Managing ammonia plant refurbishment projects," in Proceedings of the Industrial and Systems Engineering Research Conference, 2013.
[77]
J. Angelis and H. Jordahl, "Management and control of production in public services," in Proceedings of the Uppsala Public Management Seminar, 2013.
[78]
J. Angelis and H. Jordahl, "Management practices in elderly care homes," in Proceedings of the Gothenburg Public Management Seminar, 2013.
[79]
M. Hammarström, J. Angelis and M. Engwall, "Managing professional service firms," in Proceedings of the 22nd Nordic Academy of Management Conference, 2013.
[80]
M. Hammarström and J. Angelis, "Professional Service Firms : Service operations of consulting companies," in Proceedings of the European Operations Management Conference, 2013.
[81]
I. Velikanov et al., "Reconfiguring the product-service mix : servitisation strategies in medical devices," in Proceedings of the Spring Servitisation Conference, 2013.
[82]
I. Velikanov, M. Macintyre and J. Angelis, "Service strategy transition : product and service offerings in medical devices," in Proceedings of the European Operations Management Association (EurOMA) Conference 2013, Dublin, 2013, 2013.
[83]
C. Watt, J. Angelis and D. Chapman, "Customer value and lean operations in masters education," in Proceedings of the International Conference on Engineering and Product Design Education, 2012, pp. 699-704.
[84]
J. Angelis et al., "Reverse servitisation," in Proceedings of the 5th European Operations Management Association Service Operations Management Forum, Cambridge, 2012.
[85]
E. Alvizos and J. Angelis, "Servitized capital goods offerings : Why should the customer accept?," in Proceedings of the 4th World Conference Production and Operations Management, 2012.
[86]
I. Velanikov et al., "The Reverse Side of Servitization : An Orthopaedic Case Study," in Case Studies in Service Innovation : CSSI’12, 2012, pp. 9-13.
[87]
C. Watt et al., "Challenge of change in the public sector : Living the brand, innovation diffusion and the NHS," in Proceedings of the 6th International Forum on Knowledge Asset Dynamics, 2011.
[88]
J. Angelis, G. Parry and M. Macintyre, "Discretion and complexity in customer focused environments," in Proceedings of the Service Alliance Complex Service Systems Conference, 2011.
[89]
J. Brunch, M. Bellgran and J. Angelis, "Information management for production system design with a new portfolio approach," in Proceedings of the 21st International Conference on Production Research, 2011.
[90]
R. Ritchie and J. Angelis, "Perspectives of risk : Relationships in the energy sector," in Proceedings of the 21st Nordic Academy of Management Conference, 2011.
[91]
R. Ritchie and J. Angelis, "Risk management parity in energy industry service relationships," in Proceedings of the 18th Annual European Operations Management Association Conference, 2011.
[92]
E. Pinheiro de Lima et al., "Understanding todays' operations performance measurement systems use," in International Conference on Production Research (ICPR 21) : Innovation in Product and Production, July 31 - August 4, 2011 in Stuttgart, Germany; Conference Proceedings, 2011.
[93]
M. Macintyre et al., "Delivering sustainable services in complex environments," in Proceedings of the 6th International Conference on Environmental, Cultural, Economic and Social Sustainability, 2010.
[94]
M. Macintyre et al., "Developing appropriate performance measurement of mental health services," in Proceedings of the 21th Annual Production and Operations Management Society Conference, 2010.
[95]
A. Grove, M. Macintyre and J. Angelis, "Improvement processes in healthcare : Where did primary care go?," in Proceedings of the 21th Annual Production and Operations Management Society Conference, 2010.
[96]
J. Angelis and M. Johnson, "Lean and organisational fit : Ubundling implementation," in Proceedings of the 21th Annual Production and Operations Management Society Conference, 2010.
[97]
R. Ritchie and J. Angelis, "Operational risk : From finance to operations management," in Proceedings of the 21th Annual Production and Operations Management Society Conference, 2010.
[98]
E. Pinheiro de Lima et al., "Operations performance measurement systems roles," in Proceedings of the Annual Institute of Industrial Engineers Conference, 2010.
[99]
E. Pinheiro de Lima et al., "Operations strategy and performance measurement roles," in Proceedings of the 21th Annual Production and Operations Management Society Conference, 2010, p. 015-0710.
[100]
C. Bourne et al., "The role of access to patient information in fostering sustainable healthcare : A community care perspective in the UK," in Proceedings of the 6th International Conference on Environmental, Cultural, Economic and Social Sustainability, 2010.
[101]
E. Alvizos and J. Angelis, "Towards a clarification of the servitization concept," in Proceedings of the 17th Annual European Operations Management Association Conference, 2010.
[102]
E. Alvizos and J. Angelis, "What is servitization anyway?," in Proceedings of the 21th Annual Production and Operations Management Society Conference, 2010.
[103]
E. Pinheiro de Lima et al., "A consensual analysis about strategic performance measurement systems roles," in Proceedings of the 20th International Conference on Production Research, 2009.
[104]
M. Macintyre et al., "Agility in self care," in Proceedings of the European Conference on Complex Systems, 2009.
[105]
M. Macintyre et al., "Application of lean to complex systems," in Proceedings of the 20th Annual Production and Operations Management Society Conference, 2009.
[106]
M. Macintyre et al., "Delivering complex services," in Proceedings of the European Conference on Complex Systems, 2009.
[107]
Y. Wu and J. Angelis, "Digital supply chain integration," in Proceedings of the 20th Annual Production and Operations Management Society Conference, 2009.
[108]
Y. Wu and J. Angelis, "Efficient agility or responsive agility?," in Proceedings of the 16th Annual European Operations Management Association Conference, 2009.
[109]
Y. Wu and J. Angelis, "Enabling agile supply chains," in Proceedings of the Academy of Management Annual Meeting, 2009.
[110]
X. Kong and J. Angelis, "Exploring customer experience : Level of contact and repurchase intentions," in Proceedings of the 20th Annual Production and Operations Management Society Conference, 2009.
[111]
G. Veiga et al., "Lean manufacturing strategic role," in Proceedings of the 16th Annual European Operations Management Association Conference, 2009.
[112]
M. Macintyre et al., "Pedagogical implications of emergent social science disciplines," in Proceedings of the 4th International Conference on Interdisciplinary Social Sciences, 2009.
[113]
E. Pinheiro de Lima et al., "Reassessing performance measurement systems roles," in Proceedings of the 16th Annual European Operations Management Association Conference, 2009.
[114]
C. Bourne et al., "Social marketing for self care," in Proceedings of the 20th Annual Production and Operations Management Society Conference, 2009.
[115]
Y. Wu and J. Angelis, "Agile supply chains through information systems integration," in Proceedings of the3rd World Conference on Production and Operations Management, 2008.
[116]
J. Angelis, C. Watt and M. Macintyre, "Customer value and lean operations in self care," in Proceedings of the 3rd World Conference on Production and Operations Management, 2008.
[117]
J. Angelis, C. Watt and M. Macintyre, "Customer value and lean operations in self care," in Proceedings of the 15th Annual European Operations Management Association Conference, 2008.
[118]
J. Angelis, C. Watt and M. Macintyre, "Customer value and lean operations in self care," in Proceedings of the 19th Annual Production and Operations Management Society Conference, 2008.
[119]
M. Macintyre, A. Grove and J. Angelis, "Management of value creation in complex dynamic environments," in Proceedings of the Manufacturing Process Optimisation Conference, 2008.
[120]
Y. Wu and J. Angelis, "Shaping agility through information systems integration throughout the supply chain," in Proceedings of the 19th Annual Production and Operations Management Society Conference, 2008.
[121]
E. Pinheiro de Lima et al., "Strategic performance measurement systems roles revisited," in Proceedings of the 14th International Conference on Industrial Engineering and Operations Management, 2008.
[122]
Y. Wu and J. Angelis, "The mechanism of information system integration in supply chain agility," in Proceedings of the 15th Annual European Operations Management Association Conference, 2008.
[123]
J. Angelis, C. Watt and M. Macintyre, "Tis a Far Place," in Proceedings of the 15th Annual European Operations Management Association Conference, 2008.
[124]
E. Pinheiro de Lima, S. Gouvea da Costa and J. Angelis, "Foundations for strategic operations management system design : Role of performance measurement subsystems," in Proceedings of the 14th Annual European Operations Management Association Conference, 2007.
[125]
J. Angelis, "High performance work practices and product and service complexity," in Proceedings of the 57th Annual Labor and Employment Relations Association Conference, 2007.
[126]
Y. Wu and J. Angelis, "IT and supply chain agility in Chinese automotive industry," in Proceedings of the 18th Annual Production and Operations Management Society Conference, 2007.
[127]
J. Angelis and B. Fernandes, "Involvement and lean innovation : Practices and their performance implications," in Proceedings of the 18th Annual Production and Operations Management Society Conference, 2007.
[128]
J. Angelis and B. Fernandes, "Lean practices for product and process improvement : Involvement and knowledge capture," in Advances in Production Management Systems, 2007, pp. 347-354.
[129]
E. Pinheiro de Lima, S. E. Gouvea da Costa and J. J. Angelis, "Relying on the past and predicting the future : interrelating perspectives in Operations Strategic Management Systems," in Proceedings of the 18th Annual Production and Operations Management Society Conference, 2007.
[130]
S. Rompas, J. Angelis and H. Scarbrough, "Strategic positioning in the biopharmaceuticals industry : External technology sourcing and firm innovative performance," in Proceedings of the 27th Annual Strategic Management Society Conference, 2007.
[131]
S. Rompas and J. Angelis, "Technological and product innovation in bio-pharmaceutical industry," in Proceedings of the 18th Annual Production and Operations Management Society Conference, 2007.
[132]
J. Angelis et al., "Committed to lean : Employee and organisational commitment and its implications," in Proceedings of the 17th Annual Production and Operations Management Society Conference, 2006.
[133]
J. Angelis and B. Fernandes, "Innovative lean : Specific practices and performance implications," in Proceedings of the International Production and Operations Management Society Conference, 2006.
[134]
S. Rompas and J. Angelis, "Technological and product innovation in the bio-pharmaceutical industry," in Proceedings of the International Production and Operations Management Society Conference 2006, 2006.
[135]
R. Conti et al., "Gender differences in lean production," in Proceedings of the 16th Annual Production and Operations Management Society Conference, 2005.
[136]
J. Angelis and M. Thompson, "Product and service complexity and high performing aerospace organizations," in Proceedings of the 16th Annual Production and Operations Management Society Conference, 2005.
[137]
J. Siraliova and J. Angelis, "Strategic alliances between biotech and pharma : success or failure?," in Proceedings of the 16th Annual Production and Operations Management Society Conference, 2005.
[138]
J. Angelis and M. Thompson, "Taking the high road : Product specificity and high performance work organizations," in Proceedings of the Annual British Academy of Management Conference 2005, 2005.
[139]
R. Conti et al., "Effects of just-in-time/lean production practices on worker job stress," in Proceedings of the Academy of Management Annual Meeting, 2004.
[140]
R. Conti et al., "Gender and lean production implementation," in Proceedings of the 41st Annual Canadian Industrial Relations Association Conference, 2004.
[141]
R. Conti et al., "Gender sensibility to particular lean practices," in Proceedings of the Decision Sciences Institute Conference, 2004.
[142]
R. Conti et al., "Must lean be mean? : The verdict," in Proceedings of the 15th Annual Production and Operations Management Society Conference, 2004.
[143]
J. Angelis, "Operational strategy and HRM," in Proceedings of the Scandinavian Academy of Management Conference and International Federation of Scholarly Associations of Management 7th World Congress, 2004.
[144]
J. Angelis, "Particular auto-industry lean production?," in Proceedings of the 11th Annual European Operations Management Association Conference, 2004.
[145]
R. Conti et al., "Women, men, and lean production," in Proceedings of the International Industrial Relations Association Conference, 2004.
[146]
R. Conti et al., "Must lean be mean?," in Proceedings of the 14th Annual Production and Operations Management Society Conference, 2003.

Books

[147]
J. Angelis, M. Winroth and J. McManus, Service Operations Management : A Strategic Perspective. 1st ed. Bloomsbury Academic, 2019.
[148]
J. Angelis, H. Jordahl and A. Glänngård, Att styra och leda en vårdcentral : Hur går det till och vad kan förbättras?. Stockholm : Studieförbundet Näringsliv och Samhälle, 2015.
[149]
M. Macintyre, G. Parry and J. Angelis, Service Design and Delivery. London : Springer, 2011.

Chapters in books

[150]
S. Freeman, I. Beveridge and J. Angelis, "Drivers of digital trust in the crypto industry," in Blockchain and Web 3.0 : Social, Economic, and Technological Challenges, Ragnedda, M. and Destefanis, G. Ed., London : Routledge, 2019.
[151]
M. Macintyre, G. Parry and J. Angelis, "Are you being served?," in Service Design and Delivery, Perry, G., Macintyre, M. and Angelis, J. Ed., : Springer London, 2011, pp. 136-137.
[152]
R. Ritchie and J. Angelis, "Managing risk in the energy sector : A supply chain framework," in International Supply Chain Management and collaborative Practices, Kersten, W., Blecker, T. and Jahn, C. Ed., Berlin : Josef Eul, 2011, pp. 15-26.
[153]
J. Angelis and E. Pinheiro de Lima, "Shifting from production to service to experienced-based operations," in Service Design and Delivery : Research and Innovations in the Service Economy, Perry, G., Macintyre, M. and Angelis, J. Ed., London : Springer London, 2011, pp. 83-94.
[154]
D. Maynard and J. Angelis, "Supply chain risk : The case of refurbishment projects," in International Supply Chain Management and Collaboration Practices, Kersten, W., Blecker, T. and Jahn, C. Ed., Berlin : Josef Eul Verlag Gmbh, 2011, pp. 3-14.
[155]
R. Ritchie and J. Angelis, "Implementing lean in a service environment," in Advances in Production Management Systems - new challenges, new approaches, Vallespir, B. and Alix, T. Ed., Boston : Springer, 2010, pp. 587-594.
[156]
Y. Wu and J. Angelis, "Information systems and agile and responsive supply chains," in High-Performance Logistics : Methods and technologies, Blecker, T, Kersten, W. and Meyer, M. Ed., Berlin : Erich Schmidt, 2009, pp. 143-156.
[157]
J. Angelis, C. Watt and M. Macintyre, "Information systems and the pursuit of patient value in the care chain," in Integrating Healthcare with Information and Communication Technology, Finnegan, D. and Currie, W. Ed., Oxford : Radcliffe Publishing, 2009, pp. 255-266.
[158]
Y. Wu and J. Angelis, "Achieving agility of supply chain management through information technology applications," in Advances in Production Management Systems - International Federation for Information Processing, Olhager, J. and Persson, F. Ed., Boston : Springer, 2007, pp. 245-253.
[159]
R. Conti et al., "Gender and lean production implementation," in Reformulating Industrial Relations in Liberal Market Economies, K. Devine and J. Grenier Ed., : Captus, 2005, pp. 89-104.

Non-peer reviewed

Articles

[160]
J. Angelis, H. Jordahl and A. Glänngård, "Vårdcentraler på rätt spår," Dagens Samhälle, 2016.

Books

[161]
J. McManus, M. Winroth and J. Angelis, Service Management : Linking strategy, design, and operations delivery. London : Macmillan Publishers Ltd., 2019.
[162]
A. Russberg and J. Angelis, Piska eller Morot?. Studentlitteratur AB, 2018.
[163]
A. Russberg and J. Angelis, Piska eller Morot? : Change management för hållbart förändringsarbete. Lund : Studentlitteratur AB, 2018.
[164]
J. Angelis and H. Jordahl, Att styra och leda äldreomsorg : Hur går det till och vad kan förbättras?. Stockholm : SNS förlag, 2014.

Reports

[165]
[168]
C. Bourne et al., "Self care promotion using social marketing," Coventry, Working Paper, 2009.
[170]
[171]
J. Angelis, "Lean and operational performance," Cambridge : University of Cambridge, Institute for Manufacturing, Working Paper, 2005.
[172]

Collections

[173]
"Service Design and Delivery," New York, Springer, Service science, 2011.

Other

[174]
J. Angelis, H. Jordahl and A. Glänngård, "Management practices and the quality of primary care," (Manuscript).
[176]
J. Springer, M. Kinnunen and J. Angelis, "Digital transformation and entrepreneurial ecosystems," (Manuscript).
[177]
P. Wadström, J. Angelis and M. A. Kaulio, "How participation in strategizing shapes strategy content," (Manuscript).
[179]
G. Baltrušaitytė and J. Angelis, "Robotic Process Automation and the case for Artificial Intelligence," (Manuscript).
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