Publications by Jan Gulliksen

Peer reviewed

Articles

[1]

L. Pettersson et al., "Accessibility of eHealth Before and During the COVID-19 Pandemic Among People With and People Without Impairment: Repeated Cross-Sectional Survey," JMIR Public Health and Surveillance, vol. 11, 2025.

[2]

M. Jonsson et al., "How have public healthcare providers in Sweden conformed to the European Union’s Web Accessibility Directive regarding accessibility statements on their websites?," Universal Access in the Information Society, vol. 24, no. 1, pp. 449-462, 2025.

[3]

A. Mohamed, M. Rangraz and J. Gulliksen, "Accessibility Influencers: A Netnographic Qualitative Study," Studies in Health Technology and Informatics, vol. 320, pp. 428-435, 2024.

[4]

M. Jonsson et al., "Development and Evaluation of eHealth Services Regarding Accessibility : Scoping Literature Review," Journal of Medical Internet Research, vol. 25, 2023.

[5]

M. Wiggberg et al., "Defining Digital Excellence : Requisite Skills and Policy Implications for Digital Transformation," IEEE Access, vol. 10, pp. 52481-52507, 2022.

[6]

J. Gulliksen, J. Lilliesköld and S. Stenbom, "The 'New' New Normal-Digitalization and Hybridization of Work and Education Before, during and after the Covid-19 Pandemic," Interacting with computers, 2022.

[7]

J. Lundin et al., "Using 360-degree videos for virtual reality exposure in CBT for panic disorder with agoraphobia : A feasibility study," Behavioural and Cognitive Psychotherapy, vol. 50, no. 2, pp. 158-170, 2022.

[8]

S. Johansson, J. Gulliksen and C. Gustavsson, "Disability digital divide : the use of the internet, smartphones, computers and tablets among people with disabilities in Sweden," Universal Access in the Information Society, vol. 20, no. 1, pp. 105-120, 2021.

[9]

J. Gulliksen, "Incorporating Europe's Values in Future Research," Communications of the ACM, vol. 62, no. 4, pp. 40-41, 2019.

[10]

M. K. Larusdottir, J. Gulliksen and N. Hallberg, "RAMES - Framework supporting user centred evaluation in research and practice," Behavior and Information Technology, vol. 38, no. 2, pp. 132-149, 2019.

[11]

M. Larusdottir, J. Gulliksen and Å. Cajander, "A license to kill - Improving UCSD in Agile development," Journal of Systems and Software, vol. 123, 2017.

[12]

J. Gulliksen, "Institutionalizing human-computer interaction for global health," Global Health Action, vol. 10, 2017.

[13]

J. Lazar et al., "Human-computer interaction and international public policymaking : A framework for understanding and taking future actions," Foundations and Trends in Human-Computer Interaction, vol. 9, no. 2, pp. 69-149, 2015.

[14]

H. Persson et al., "Universal design, inclusive design, accessible design, design for all : different concepts—one goal? On the concept of accessibility—historical, methodological and philosophical aspects," Universal Access in the Information Society, vol. 14, no. 4, pp. 505-526, 2015.

[15]

J. Borg, A. Lantz and J. Gulliksen, "Accessibility to electronic communication for people with cognitive disabilities : a systematic search and review of empiricla evidence," Universal Access in the Information Society, 2014.

[16]

M. K. Lárusdóttir, Å. Cajander and J. Gulliksen, "Informal feedback rather than performance measurements : user-centred evaluation in Scrum projects," Behavior and Information Technology, vol. 33, no. 11, pp. 1118-1135, 2014.

[17]

J. Gulliksen et al., "Accessibility and Public Policy in Sweden," interactions, vol. 17, no. 3, pp. 26-29, 2010.

[18]

R. Bernhaupt et al., "Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) : Preface," Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 2010.

[19]

Å. Walldius et al., "User certification of workplace software : assessing both artefact and usage," Behavior and Information Technology, vol. 28, no. 2, pp. 101-120, 2009.

[20]

J. Gulliksen et al., "User-Centred Systems Design as Organizational Change : A Longitudinal Action Research Project to Improve Usability and the Computerized Work Environment in a Public Authority," International Journal of Technology and Human Interaction, vol. 5, no. 3, pp. 13-53, 2009.

[21]

I. Boivie, J. Gulliksen and B. Göransson, "The Lonesome Cowboy - A Study of the Usability Designer Role in Systems Development. Interacting with Computers," Interacting with computers, vol. 18, no. 4, pp. 601-634, 2006.

[22]

J. Gulliksen, I. Boivie and B. Göransson, "Usability professionals - current practices and future development," Interacting with computers, vol. 18, no. 4, pp. 568-600, 2006.

[23]

J. Gulliksen, A. Smith and L. Bannon, "User-Centered Design and the Offshoring Model," CSI Communications, vol. 29, pp. 14-18, 2005.

[24]

J. Gulliksen, H. Andersson and P. Lundgren, "Accomplishing universal access through system reachability : a management perspective," Universal Access in the Information Society, vol. 3, no. 1, pp. 96-101, 2004.

[25]

J. Gulliksen and S. Harker, "The software accessibility of human-computer interfaces : ISO Technical Specification 16071," Universal Access in the Information Society, vol. 3, no. 1, pp. 6-16, 2004.

[26]

J. Gulliksen and A. Lantz, "Design versus design - From the shaping of products to the creation of user experiences," International Journal of Human-Computer Interaction, vol. 15, no. 1, pp. 5-20, 2003.

[27]

C. Åborg et al., "Integrating work environment considerations into usability evaluation methods - the ADA approach," Interacting with computers, vol. 15, no. 3, pp. 453-471, 2003.

[28]

J. Gulliksen et al., "Key Principles for User Centred Systems Design," Behaviour and Information Technology, vol. 22, no. 6, pp. 397-409, 2003.

[29]

B. Göransson, J. Gulliksen and I. Boivie, "The usability design process – integrating user-centered systems design in the software development process," Software Process : Improvement and Practice, vol. 8, no. 2, pp. 111-131, 2003.

[30]

B. Sandblad et al., "Work environment and computer systems development," Behavior and Information Technology, vol. 22, no. 6, pp. 375-387, 2003.

[31]

M. Lif et al., "Workspaces enhance efficiency – theories, concepts and a case study," Information Technology and People, vol. 14, no. 3, pp. 261-272, 2001.

[32]

E. Olsson and J. Gulliksen, "A Corporate Style Guide That Includes Domain Knowledge," International Journal of Human-Computer Interaction, vol. 11, no. 4, pp. 317-338, 1999.

[33]

J. Gulliksen and T. Berns, "KAN EN STANDARD VARA TILL NÅGON HJÄLP I DESIGNARBETE?," Designjournalen, vol. 6, 1999.

[34]

J. Gulliksen, A. Lantz and I. Boivie, "User centered design—problems and possibilities: a summary of the 1998 PDC & CSCW workshop," ACM SIGCHI Bulletin, vol. 31, no. 2, pp. 25-35, 1999.

[35]

J. Gulliksen et al., "Analysis of Information Utilization (AIU)," International Journal of Human-Computer Interaction, vol. 9, no. 3, pp. 255-282, 1997.

[36]

J. Gulliksen and B. Sandblad, "Domain specific design of user interfaces," International Journal of Human-Computer Interaction, vol. 7, no. 2, pp. 135-151, 1995.

Conference papers

[37]

D. Hussain and J. Gulliksen, "Accessibility Knowledge Viewed Through the Lens of the Stakeholders," in Human-Centered Software Engineering - 10th IFIP WG 13.2 International Working Conference, HCSE 2024, Proceedings, 2024, pp. 3-25.

[38]

M. Rangraz, A.-K. Peters and J. Gulliksen, "Understanding the Concept of Cognitive Disability," in Design for Equality and Justice - INTERACT 2023 IFIP TC 13 Workshops, 2023, Revised Selected Papers, 2024, pp. 161-167.

[39]

S. Stenbom, J. Gulliksen and B. Thuresson, "Blended Synchronous Learning in Voluntary Education," in 29th ICDE World Conference 2023, San José, Costa Rica, 6-10 November 2023, 2023.

[40]

D. Gollasch et al., "Designing Technology for Neurodivergent Self-determination : Challenges and Opportunities," in Human-Computer Interaction – INTERACT 2023 - 19th IFIP TC13 International Conference, Proceedings, 2023, pp. 621-626.

[41]

B. Nordin Forsberg, A. Lundström and J. Gulliksen, "VR for HR : A Case Study of Human Resource Development Professionals Using Virtual Reality for Social Skills Training in the Workplace," in Human-Computer Interaction – INTERACT 2023 - 19th IFIP TC13 International Conference, Proceedings, 2023, pp. 231-251.

[42]

J. Gulliksen, "Why We Do What We Do : HCI and Societal Impact," in Human-Computer Interaction – INTERACT 2023 - 19th IFIP TC13 International Conference, Proceedings, 2023, pp. 339-346.

[43]

J. Gulliksen, "Digital Work Environment Rounds - Systematic Inspections of Usability Supported by the Legislation," in Human-Computer Interaction, Interact 2021, PT II, 2021, pp. 197-218.

[44]

D. Hussain et al., "An Agile Framework Towards Inclusion : Supporting Teachers Working in an Inclusive Learning Environment," in Human-Centered Software Engineering : 8th IFIP WG 13.2 International Working Conference, HCSE 2020, Eindhoven, The Netherlands, November 30 – December 2, 2020, pp. 3-23.

[45]

E. Eriksson et al., "HCI and UN's Sustainable Development Goals : Responsibilities, Barriers and Opportunities," in Proceedings of the 9th Nordic Conference on Human-Computer Interaction, 2016.

[46]

S. Johansson, J. Gulliksen and A. Lantz, "Cognitive Accessibility for Mentally Disabled Persons," in Human–Computer Interaction, 2015, pp. 418-435.

[47]

Å. Walldius, J. Gulliksen and Y. Sundblad, "Revisiting the UsersAward Programme from a Value Sensitive Design Perspective," in Critical Alternatives : Proceedings of  The Fifth Decennial Aarhus Conference 17- 21 August 2015, 2015.

[48]

J. Gulliksen et al., "Role of Conferences in Shaping the Field of HCI," in HUMAN-COMPUTER INTERACTION - INTERACT 2015, PT IV, 2015, pp. 637-639.

[49]

S. Johansson, J. Gulliksen and A. Lantz, "User participation when users have mental and cognitive disabilities," in SSETS 2015 - Proceedings of the 17th International ACM SIGACCESS Conference on Computers and Accessibility, 2015, pp. 69-76.

[50]

C. Grünloh et al., "Using Online Reviews as Narratives to Evoke Designer’s Empathy," in 15th IFIP TC 13 International Conference on Human–Computer Interaction, 2015, pp. 298-315.

[51]

H. Tobiasson, A. Hedman and J. Gulliksen, "Less Is Too Little – More Is Needed : Body-Motion Experience As A Skill In Design Education," in Design's Big Debates : Pusching the Boundaries of Design Research, 2014, pp. 1327-1341.

[52]

M. Larusdottir et al., "On the integration of user centred design in agile development," in Proceedings of the NordiCHI 2014 : The 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational, 2014, pp. 817-820.

[53]

Å. Cajander, M. Larusdottir and J. Gulliksen, "Existing but not explicit - The user perspective in scrum projects in practice," in Human-Computer Interaction – INTERACT 2013 : 14th IFIP TC 13 International Conference, Cape Town, South Africa, September 2-6, 2013, Proceedings, Part III, 2013, pp. 762-779.

[54]

S. Barbosa et al., "Workshop on Engaging the Human-Computer Interaction Community with Public Policymaking Internationally : Extended Abstract," in Proceeding CHI EA '13 CHI '13 Extended Abstracts on Human Factors in Computing Systems, 2013, pp. 3279-3282.

[55]

M. K. Lárusdóttir, Å. Cajander and J. Gulliksen, "The big picture of UX is missing in scrum projects," in CEUR Workshop Proceedings, 2012, pp. 42-48.

[56]

R. Bernhaupt et al., "Human-centred software engineering : Third International Conference, HCSE 2010 Reykjavik, Iceland, October 14-15, 2010 Proceedings," in 3rd International Conference on Human-Centred Software Engineering, HCSE 2010, 2010.

[57]

M. K. Larusdottir, E. R. Bjarnadottir and J. Gulliksen, "The focus on usability in testing practices in industry," in Human-Computer Interaction Symposium at the World Computer Congress, Brisbane, Australia., 2010.

[58]

Å. Cajander, E. Eriksson and J. Gulliksen, "Towards a usability coaching method for institutionalizing usability in organisations," in Human-computer interaction : Second IFIP TC 13 Symposium, HCIS 2010, held as part of WCC 2010, Brisbane, Australia, September 20-23, 2010 : proceedings, 2010, pp. 86-97.

[59]

R. Bernhaupt et al., "4(th) Workshop on Software and Usability Engineering Cross-Pollination : Usability Evaluation of Advanced Interfaces," in HUMAN-COMPUTER INTERACTION - INTERACT 2009, PT II, PROCEEDINGS, 2009, pp. 954-956.

[60]

E. Eriksson, J. Gulliksen and Å. Cajander, "Hello World! - Experiencing Usability Methods without Usability Expertise," in HUMAN-COMPUTER INTERACTION - INTERACT 2009, PT II, PROCEEDINGS, 2009, pp. 550-565.

[61]

A. Folstad et al., "Towards a Manifesto for Living Lab Co-creation," in HUMAN-COMPUTER INTERACTION - INTERACT 2009, PT II, PROCEEDINGS, 2009, pp. 979-980.

[62]

E. Eriksson, J. Gulliksen and Å. Cajander, "Introducing usability roles in public authorities," in NordiCHI 2008 : Building Bridges - 5th Nordic Conference on Human-Computer Interaction, 2008, pp. 113-122.

[63]

J. Gulliksen, Å. Cajander and E. Eriksson, "Only Figures Matter? : If Measuring Usability and User Experience in Practice is Insanity or a Necessity," in Proc. International Workshop on Meaningful Measures : Valid Useful User Experience Measurement, 2008, pp. 91-96.

[64]

D. Svanaes and J. Gulliksen, "Understanding the context of design : towards tactical user centered des," in NordiCHI '08 : building bridges: Proceedings of the 5th Nordic conference on Human-computer interaction: Lund, Sweden, 20-22 October, 2008, 2008, pp. 353-362.

[65]

A. Smith et al., "Embedding HCI in developing countries : localizing content, institutionalizing education and practice," in Human-Computer Interaction - INTERACT 2007, Pt 2, Proceedings, 2007, pp. 698-699.

[66]

Å. Cajander, E. Eriksson and J. Gulliksen, "Evaluating Procurement, Usability and Off-the-Shelf Office Software," in COST294-MAUSE Workshop Downstream Utility : The Good, the Bad, and the Utterly Useless Usability Evaluation Feeback, 2007, pp. 25-29.

[67]

J. Gulliksen, "How Do Developers Meet Users? – Attitudes and Processes in Software Development," in DSV-IS 2006 : The XIII International Workshop on Design, Specification and Verification of Interactive Systems, 2007, pp. 1-10.

[68]

A. Smith et al., "Institutionalizing HCI in Asia," in Human-Computer Interaction - INTERACT 2007, Pt 2, Proceedings, 2007, pp. 85-99.

[69]

A. Folstad, I. Bark and J. Gulliksen, "How HCI-practitioners want to evaluate their own practice," in NordiCHI 2006 : 4th Nordic Conference on Human-Computer Interaction - Changing Roles, 2006, pp. 417-420.

[70]

Å. Cajander, I. Boivie and J. Gulliksen, "Management perspectives on usability in a public authority: a case study," in Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles, 2006, pp. 38-47.

[71]

T. McEwan, J. Gulliksen and D. Benyon, "Preface : The bigger picture," in People and Computers XIX : The Bigger Picture, 2006, pp. IX-XIII.

[72]

J. Gulliksen and E. Eriksson, "Understanding and Developing User Involvement at a Public Authority," in NordiCHI'06-Workshop : User involvement and representation in e-Government projects, 2006.

[73]

I. Bark, A. Folstad and J. Gulliksen, "Use and usefulness of HCI methods : Results from an exploratory study among Nordic HCI practitioners," in People and Computers XIX - The Bigger Picture, 2006, pp. 201-217.

[74]

A. Smith, J. Gulliksen and L. Bannon, "Building usability in India : Reflections from the Indo-European systems usability partnership," in People and Computers XIX - The Bigger Picture, 2005, pp. 219-232.

[75]

J. Gulliksen et al., "Making a difference : a survey of the usability profession in Sweden," in Proceedings of the third Nordic conference on Human-computer interaction, 2004, pp. 207-215.

[76]

B. Göransson, M. Lif and J. Gulliksen, "Usability Design - Extending rational unified process with a new discipline," in INTERACTIVE SYSTEMS: DESIGN, SPECIFICATION, AND VERIFICATION, 2003, pp. 316-330.

[77]

J. Gulliksen and B. Göransson, "Reengineering the System Development Process for User Centred Design," in Proceedings of INTERACT 2001, 2001.

[78]

C. Åborg et al., "Systemutveckling och arbetsmiljö : Att förebygga hälso- och arbetsmiljöproblem vid datorstött arbete genom bättre systemutveckling," in Arbete, människa, miljö & Nordisk ergonomi, 2001, pp. 14-18.

[79]

J. Gulliksen et al., "Design versus Design," in 1st Nordic conference on human computer interaction, 2000.

[80]

J. Gulliksen et al., "Proceedings of the first NordiCHI conference, KTH, Stockholm, October 23-25, 2000.," in The First Nordic Conference on Computer-Human Interaction, 2000.

[81]

J. Gulliksen, A. Lantz and I. Boivie, "How to make User Centred Design Usable," in INTERACT'99, Edinburgh. August 30th- September 3rd., 1999.

[82]

J. Gulliksen, A. Lantz and I. Boivie, "User-Centred design in practice- problems and possibilities," in In proceedings of CSCW'98, 417, 1998.

Books

[83]

J. Gulliksen, Användbar IT : användarcentrerad IT-utveckling i den statliga sektorn. Partsrådet, 2010.

[84]

J. Gulliksen and B. Göransson, Användarcentrerad systemdesign. 1st ed. , 2002.

Chapters in books

[85]

S. Johansson et al., "Prerequisites for digital participation - the case of digital health technology and people with impairments," in The Routledge International Handbook of Disability and Global Health, : Informa UK Limited, 2024, pp. 552-564.

[86]

Å. Cajander, I. Boivie and J. Gulliksen, "Usability and Users’ Health Issues in Systems Development : Attitudes and Perspectives," in Maturing Usability : quality in software, interaction and value, E Law, E Hvannberg, G Cockton Ed., London : Springer London, 2008, pp. 243-266.

[87]

E. Olsson et al., "A participatory process supporting design of future work," in Ergonomics : An Introduction, 1st ed. Hyderabad, India : Icfai University Press, 2007, pp. 127-160.

[88]

J. Gulliksen, B. Göransson and M. Lif, "A User Centred Approach to Object Oriented User Interface Design," in Designing Interactive Systems: Object Modelling and User Interface Design, M. van Harmelen Ed., : Addison Wesley Longman, 2001, pp. 283-312.

[89]

C. Åborg and J. Gulliksen, "Arbetsmiljö och IT i ett Användarperspektiv," in Användarperspektiv : Människa, Teknik, Organisation, Bertil Olsson Ed., Stockholm : VINNOVA, 2001, pp. 83-90.

[90]

J. Gulliksen, S. Harker and J. Steger, "The ISO Approach to the development of Ergonomics Standards for Accessibility," in Inclusive design guidelines for HCI, Colette Nicole and Julio Abascal Ed., : Taylor & Francis Group, 2001.

[91]

J. Gulliksen, "Case Handling Models as a Basis for Information System Design In C.A," in Human Interaction with Complex Systems-II, C.A. Ntuen & E.H. Park Ed., Norwell,MA : Kluwer Academic Publishers, 1996.

[92]

J. Gulliksen and B. Sandblad, "Domain Specific Design of User Interfaces - Case Handling and Data Entry Problems.," in Domain Specific Design of User Interfaces - Case Handling and Data Entry Problems., D. Benyon & P. Palanque Ed., : Springer London, 1996.

[93]

J. Gulliksen, B. Sandblad and M. Lind, "The Nature Of User Interface Design - The Role Of Domain Knowledge," in Domain Knowledge for Interactive System Design, A.G. Sutcliffe, F. Van Assche & D. Benyon Ed., : Springer London, 1996.

Non-peer reviewed

Articles

[94]

J. Gulliksen, S. Harker and G. Vanderheiden, "Guidelines, Standards, Methods and Processes for Software Accessibility," Universal Access in the Information Society, vol. 3, no. 1, pp. 1-5, 2004.

Books

[95]

A. Lantz et al., Digitaliseringen och arbetsmiljön. 1st ed. Lund : Studentlitteratur AB, 2018.

Chapters in books

[96]

J. Gulliksen, D. Hussain and B. Göransson, "Collaboration between HCI Design and Software Engineering," in Designing for Usability, Inclusion and Sustainability in Human-Computer Interaction, : Informa UK Limited, 2024, pp. 78-117.

[97]

A. Sutcliffe and J. Gulliksen, "User-Centered Requirements Definition," in Usablity in Government Systems User Experience Design for Citizens and Public Servants, : Elsevier, 2012, pp. 285-300.