Gulliksen Jan

Title: Dean, Professor, Adjunct Professor

E-mail: gulliksen@kth.se

Phone: +46-(0)8-790 9538

Fax: +46-(0)8-790 9099

Office: Lindstedtsvägen 5, floor 6, room 1619

Mail: MID Group, CSC, KTH, 100 44 Stockholm

Present positions

• Professor in Human Computer Interaction at Royal institute of Technology (KTH) since February 2009
• Dean of the School of Computer Science and Communication, Royal institute of Technology (KTH), Stockholm, Sweden since January 2011.
• Vice president of Jan Gulliksen Usability Design AB since 1999.
As dean of the School of Computer Science and Communication at Royal institute of Technology in Stockholm, Jan is in charge of a school comprising 343 employed staff, a turnaround of 350 Mkr annually, educating about 1200 students each year. Jan currently supervise 8 PhD students, another 8 has graduated under his main supervision and teach various courses in Human Computer Interaction, Usability and User-Centred Design at undergraduate and postgraduate level.

Publications (selected)

Jan has authored 18 peer-reviewed Journal publications, 10 book chapters and 40 conference papers. Jan has co-authored the Swedish textbook User-centred systems design (Användarcentrerad system design) with Bengt Göransson and he is co-editor of the Springer book Human-Centred Software Engineering.
Journal papers (peer reviewed)
Gulliksen, J., Cajander, Å., Sandblad, B., Eriksson, E., Kavathatzopoulos, I. (2009) User-Centred Systems Design as Organizational Change: A Longitudinal Action Research Project to Improve Usability and the Computerized Work Environment in a Public Authority. International Journal of Technology and Human Interaction, 5(3). Special issue on Usability and Software development in Scandinavia
Walldius, Å., Sundblad, Y., Bengtsson, L., Sandblad, B. & Gulliksen, J. (2009) User Certification of Workplace Software – Assessing both Artefact and Usage. Behaviour and Information Technology, Vol. 28, No. 1, pp.
Gulliksen, J., Boivie, I. & Göransson, B. (2006) Usability Professionals – Current Practices and Future Development. Interacting with Computers, Vol. 18, No. 4, pp. 568-600.
Boivie, I., Gulliksen, J. & Göransson, B. (2006) The Lonesome Cowboy – A Study of the Usability Designer Role in Systems Development. Interacting with Computers, Vol. 18, No. 4, pp. 601-634.
Gulliksen, J., Smith, A. & Bannon, L. (2005) User-Centered Design And The Offshoring Model. CSI Communications, Vol. 29, No. 1, pp. 14-18
Gulliksen, J., Andersson, H. & Lundgren, P. (2004) Accomplishing Universal Access Through System Reachability – A Management Perspective. In the special issue on Guidelines, standards, methods and processes for software accessibility of the Springer Journal Universal Access in the Information Society, Vol. 3, No. 1, pp. 96-101, Edited by Jan Gulliksen, Susan Harker and Gregg Vanderheiden
Gulliksen, J. & Harker, S. (2004) Software Accessibility of Human-Computer Interfaces – ISO Technical Specification 16071. In the special issue on Guidelines, standards, methods and processes for software accessibility of the Springer Journal Universal Access in the Information Society, Vol. 3, No. 1, pp. 6-16.
Göransson, B., Gulliksen, J. & Boivie, I. (2003). The Usability Design Process – Integrating User-Centered Systems Design In The Software Development Process. In the Special Issue on Bridging the Process and Practice Gaps Between Software Engineering and Human Computer Interaction edited by Rick Kazman and Len Bass. Software Process Improvement and Practice, Volume 8, Number 2. pp. 111-131 Wiley
Gulliksen, J., Göransson, B., Boivie, I., Persson, J., Blomkvist, S. & Cajander, Å. (2003) Key Principles for User Centred Systems Design. International Journal Behaviour & Information Technology, Vol. 22, No. 6. pp.397-409. 
Sandblad, B., Gulliksen, J., Åborg, C. Persson, J., Boivie, I., Kavathatzopoulos, I. & Blomkvist, S. (2003) Work Environment and Computer Systems Development. Behaviour & Information Technology, Vol. 22, No. 6. 
Åborg, C., Sandblad, B., Gulliksen, J. & Lif, M.. (2003) Integrating Work Environment Considerations Into Usability Evaluation Methods – The ADA Approach. Interacting with Computers, Vol. 15, No. 3., pp. 453-471.
Gulliksen, J., Lantz, A. (2003) Design Versus Design – From The Shaping Of Product To The Creation Of User Experiences. Introductory chapter to the special issue of the International Journal of Human-Computer Interaction, Vol. 15. No. 1. pp. 5-20.
Lif, M., Olsson, E., Gulliksen, J., Sandblad, B. (2001). Workspaces Enhance Efficiency – Theories, Concepts And A Case Study Information Technology and People, Vol. 14, No. 3. pp. 261-272. MCB University Press, 00959-3845. 
Olsson, E. & Gulliksen, J. (1999) A Corporate Style Guide that Includes Domain Knowledge In G. Salvendy, M.J. Smith, & M. Oshima (eds.) International Journal of Human-Computer Interaction. Vol. 11, No. 4, Ablex Publishing Corporation, Norwood, New Jersey.
Gulliksen, J. & Berns, T. (1999). Kan En Standard Vara Till Någon Hjälp I Designarbete? Designjournalen, Vol. 6, No. 1, 1999, Svensk Industridesign, Stockholm.
Gulliksen, J., Lif, M., Sandblad, B., Lind, M. & Nygren, E. (1997) Analysis Of Information Utilisation (AIU) In G. Salvendy, M.J. Smith, & M. Oshima (eds.) International Journal of Human-Computer Interaction, Vol. 9, No. 3, pp. 255-282, Ablex Publishing Corporation, Norwood, New Jersey.
Gulliksen, J., Sandblad, B. & Lind, M. (1995) Domain Specific Design of User Interfaces. In G. Salvendy, M.J. Smith, & M. Oshima (eds.) International Journal of Human-Computer Interaction, Vol. 7, No. 1, pp. 135-151, Ablex Publishing Corporation, Norwood, New Jersey.
Conference publications (peer reviewed)
Eriksson, E., Gulliksen, J., Cajander, Å. (2009) Hello World! – Experiencing Usability Methods Without Usability Expertise. Accepted to INTERACT 2009.
Eriksson, E., Gulliksen, J., Cajander, Å. (2008) Introducing usability roles in public authorities. NordiCHI 2008: 113-122
Svanæs, D., Gulliksen, J. (2008) Understanding the context of design: towards tactical user centered design. NordiCHI 2008: 353-362
Smith, A., Joshi, A., Liu, Z., Bannon, L.J., Gulliksen, J., Baranauskas, M.C.C. (2007) Embedding HCI in Developing Countries: Localizing Content, Institutionalizing Education and Practice. INTERACT (2) 2007: 698-699, Lecture Notes in Computer Science, Springer.
Smith, A., Joshi, A., Liu, Z., Bannon, L.J., Gulliksen, J. & Li, C. (2007) Institutionalizing HCI in Asia.. INTERACT (2) 2007: 85-99, Lecture Notes in Computer Science, Springer.
Gulliksen, J. & Eriksson, E. (2006) Understanding and Developing User Involvement at a Public Authority. In A. Følstad, H. Artman & J. Krogstie (eds.) User involvement and representation in e-Government projects. Workshop at NordiCHI 2006, October 15, 2006, SINTEF report A314, Oslo, ISBN 82-14-04040-X. Available: http://www.effin.org/nordichi-egov-workshop_program.html
Gulliksen, J. (2006) How Do Developers Meet Users? – Attitudes and Processes in Software Development. In LNCS volume XYZ "DSV-IS 2006: Issues in Designing New-generation Interactive Systems Proceedings of the Thirteenth Workshop on the Design, Specification and Verification of Interactive Systems" DSV-IS 2006. 
Følstad, A., Bark, I. & Gulliksen, J. (2006) How HCI Practitioners want to Evaluate their Own Practice. Proceedings of the 4th Nordic Conference on Human Computer Interaction, NordiCHI 2006, October 14-18, 2006, Oslo, Norway, ACM Press
Cajander, Å, Boivie, I. & Gulliksen, J. (2006) Management Perspectives On Usability In A Public Authority. Proceedings of the 4th Nordic Conference on Human Computer Interaction, NordiCHI 2006, October 14-18, 2006, Oslo, Norway, ACM Press
Bark, I., Følstad, A. & Gulliksen, J. (2005) Use And Usefulness of HCI Methods: Results from an Exploratory Study Among Nordic HCI Practitioners. In McEwan,
Benyon & Gulliksen (eds.) People and computers XIX: The bigger picture, Springer Verlag, The Netherlands. HCI 2005 in Edinburgh, September 5-9, 2005.
Smith, A., Gulliksen, J., & Bannon, L. (2005) Building Usability in India: Reflections from The Indo European Systems Usability Partnership. In McEwan,
Benyon & Gulliksen (eds.) People and computers XIX: The bigger picture, Springer Verlag, The Netherlands. HCI 2005 in Edinburgh, September 5-9, 2005.
Gulliksen, J, Boivie, I. Persson, J., Hektor, A. & Herulf, L. (2004) Making A Difference – A Survey of the Usability Profession in Sweden. In Hyrskykari A. (ed.), Proceedings of the 3rd Nordic Conference on Human Computer Interaction, NordiCHI 2004, Tampere, Finland, ACM Press, pp. 207-215
Göransson, B., Lif, M. & Gulliksen, J. (2003) Usability Design—Extending Rational Unified Process with a new Discipline. In LNCS volume 2844 "DSV-IS 2003: Issues in Designing New-generation Interactive Systems Proceedings of the 10th Workshop on the Design, Specification and Verification of Interactive Systems" DSV-IS 2003. 
Gulliksen, J. & Göransson, B. (2001). Reengineering the System Development Process for User Centred Design. In Michitaka Hirose (ed.) Proceedings of INTERACT 2001. IOS Press
Åborg, C., Sandblad, B., Gulliksen, J. & Kavathatzopoulos, I. (2000) Systemutveckling och arbetsmiljö. Att förebygga hälso- och arbetsmiljöproblem vid datorstött arbete genom bättre systemutveckling. Proceedings of Nordiska Ergonomisällskapets konferens 23-25 Oktober 2000.
Textbooks:
Gulliksen, J. (2010) Användbar IT – Användarcentrerad IT-utveckling I den statliga sektorn. Partsrådet. http://www.utvecklingsradet.se/3665
Gulliksen, J., Göransson, B. (2002) Användarcentrerad Systemdesign. Studentlitteratur. http://acsd.hci.uu.se
Book chapters:
Olsson, E., Johansson, N., Gulliksen, J. & Sandblad, B. (2007) A Participatory Process Supporting Design of Future Work. In S.K. Singh (Ed.) Ergonomics: An Introduction. ICFAI University Press, India.
Cajander, Å., Boivie, I. & Gulliksen, J. (2006) Usability And User’s Health Issues In Systems Development - Attitudes And Perspectives. In E. Law, E. Hvannberg & G. Cockton (eds.) Maturing Usability: Quality in Software, Interaction and Value. Springer
Gulliksen, J., Harker, S. & Steger, J. (2001) The ISO Approach to the Development of Ergonomics Standards for Accessibility. In C. Nicole and J. Abascal (eds.) Inclusive design guidelines for HCI. Taylor & Francis Ltd.
Gulliksen, J., Göransson, B. & Lif, M. (2001) A User Centred Approach to Object Oriented User Interface Design. In M. van Harmelen (Ed.) Designing Interactive Systems: Object Modelling and User Interface Design. Chapter 8, pp. 283-312. Addison Wesley Longman.
Åborg, C. & Gulliksen, J. (2001) Arbetsmiljö och IT i ett användarperspektiv. In Bertil Olsson (Ed.) Användarperspektiv – Människa, Teknik, Organisation. Utgiven av Närings- och teknikutvecklingsverket (NUTEK).
Gulliksen, J. (1996) Case Handling Models as a Basis for Information System Design In C.A. Ntuen & E.H. Park (Ed.) Human Interaction with Complex Systems-II, Kluwer Academic Publishers, Norwell, MA 
Gulliksen, J. & Sandblad, B. (1996) Domain Specific Design of User Interfaces - Case Handling and Data Entry Problems. In D. Benyon & P. Palanque (eds.) Critical Issues in User Interface Systems Engineering, Springer Verlag, London. 
Gulliksen, J., Sandblad, B. & Lind, M. (1996) The Nature Of User Interface Design - The Role Of Domain Knowledge. In A.G. Sutcliffe, F. Van Assche, & D. Benyon (Eds.) Domain Knowledge for Interactive System Design. Chapman-Hall: London. 
Editorial work:
Gulliksen, J., Harning, M.B., Palanque, P., van der Veer, G., Wesson, J., (2009) Engineering Interactive Systems. Kluwer Academic Publishers.
McEwan, T., Gulliksen, J. & Benyon, D. (2005) People and Computers XIX: The Bigger Picture: Proceedings of HCI 2005 (BCS Conference) Springer.
Seffah, A. & Gulliksen, J., Desmarias, M. (2005) Human Centred Software Engineering: Integrating Usability in the Software Development Lifecycle. Kluwer Academic Publishers.
Gulliksen, J. (2003) Designing IT for Healthy Work. Special section of Behaviour & Information Technology, Vol. 22. No. 6.
Gulliksen, J., Harker, S. & Vanderheiden, G. (2004) Guidelines, Standards, Methods and Processes for Software Accessibility. Special issue of the Springer Journal Universal Access in the Information Society, Vol. 3. No. 1. pp. 1-6
Gulliksen, J. & Lantz A. (2003) NordiCHI 2000 – Design versus Design. Special issue of the International Journal of Human-Computer Interaction, Vol. 15. No. 1.
Gulliksen, J., Lantz, A., Severinsson-Eklundh, K. & Oestreicher, L. (2000) NordiCHI 2000 – Design versus Design. Proceedings of the 1st Nordic Conference on Human Computer Interaction – NordiCHI 2000, October 20-23, 2000, Stockholm, Sweden. Available on CD
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