Tag Archives: Christina Carlsson

ITM’s Service Center celebrated its first birthday on 1 April 2018!

The event was marked with balloons and loads of sweets.
It has been an eventful year – starting up an entirely new function, with no experience, and without really knowing what needs existed out in the operation. And this had to be done in parallel with recruiting new personnel. It’s no understatement to say that there were some significant fluctuations during the first few months.

But a year has now passed. Our employees, who were newly recruited at the time, now have a whole year of experience. They have got to know KTH and its structure to some extent, and have become familiar with our departments, their employees and their needs.

At times, running support activities is more about setbacks than successes. You need openness, dialogue and the ability to accept success and cope with adversity. To be able to handle situations in a professional manner, to persevere and to focus on solutions.

Annika Lilja and her colleagues have managed all of this with willpower. A huge thank you to everyone!

If you have not yet discovered how the Service Center can help you:

  • Register and archiving
  • Dissertation and licentiate
  • Purchasing and procurement
  • Catering
  • Conferences
  • Conference rooms & booking
  • Keys and key cards
  • Post, parcels and couriers
  • Travel
  • Success in the kitchen, print room & conference room
  • Caretaking

The Service Center is your point of access to support and assistance at the ITM school. You can contact the Center at any time if you have questions or to report faults of any kind.

The school’s offices are open Mon-Fri 8.30 am to 4.30 pm (except holidays and bridge days). All matters can be sent to service@itm.se.

If you have not yet been in contact with the Service Center, we hope to be able to help you in future too!

If you are already using the Service Center’s resources, we are always happy to receive any suggestions you may have for improvements. Without this feedback, we have nothing to work towards. If you have any suggestions for improvements, please send them to Annika Lilja, anlil@kth.se. I am convinced that she and her colleagues will do everything they can to help you!

Take care!

/Christina Carlsson, Head of Administration

Ladok 3, GDPR and the upcoming Staff Survey


The changeover to the new Ladok system is approaching. Between 11-22 June 2018 (weeks 24-25), Ladok 3 will replace the existing Ladok system at KTH. This upgrade of the system is inevitable, as the existing Ladok is now 20 years old and in many ways outdated. A number of working groups have been appointed at KTH level tasked with ensuring a smooth transition to Ladok3. A number of Education Office employees are members of these working groups. In principle, all education processes have some kind of link to Ladok.

One effect that will be apparent to teachers during the changeover in June is that grades lists will be certified digitally. KTH will be providing information and training on the new Ladok 3 system. These activities will take place on an ongoing basis between April and September 2018. Information will be aimed at studies administration staff, teachers and students. Information to students on what the new Ladok3 means for them will be available on the external website Student at KTH.

All examiners will be required to undergo training in order to be granted authorisation rights in the new Ladok3. This training will be brief and will be provided digitally in Canvas. Further information regarding this will be provided as and when it becomes available.

During the transition, time will be tight with regard to registration of grades in the student registry. A risk assessment is currently being conducted at the ITM school in order to identify any issues relating to the transition. During the changeover and autumn term 2018, studies administration staff will register grades in the same way as at present. What the situation will look like in 2019 is a matter that the school will need to discuss. A SWOT analysis will be prepared to list the respective pros and cons of studies administration staff or, alternatively, teachers entering results into Ladok3 in future.

Studies administration staff will be available throughout the summer and we will also have administrative support available at offices at the beginning of the autumn term to assist with any questions, primarily regarding digital certification.

We will shortly be preparing a communication plan regarding the transition to Ladok3.

EU General Data Protection Regulation (GDPR)

The EU General Data Protection Regulation, or GDPR, will enter into force in May 2018. The overall purpose of GDPR is to ensure and strengthen the individual’s right to privacy by protecting their personal data.

KTH is currently carrying out an inventory. ITM has sent out a web questionnaire containing questions from KTH to a selected group.  As a public authority, KTH must be able to demonstrate that we comply with GDPR, including for those lists we establish. Ordered lists refers to registers created separately based on data obtained from a system, e.g. HR Plus or Ladok, or directly from the individual. In this context, lists are a compilation of personal data regarding a group of people (e.g. a class). The file format used is irrelevant.

We will get back to you with further information once analysis has been conducted at KTH level.

Staff Survey

The Staff Survey will be conducted between 4-25 April 2018.

In order to participate in the survey, one must have been employed at KTH for the previous three months to an extent of at least 40%.

KTH has purchased a supplementary service from Quicksearch. This means that Quicksearch will compile each school’s results and will present these to the management of each school.

We hope that as many members of staff as possible will take the time to respond to the survey, which will be sent out by email. It is important that school management obtains information about the work environment and how it is perceived, so that appropriate improvement measures can be implemented.

/Christina Carlsson, Head of Administration

The school administration has moved!

It’s gotten crowded in Sing Sing. The Education Administration received more employees in connection with the school gaining a new department on 1 January 2018, the Department of Learning. Jan, Pär, Christina have moved into the library building. Jenni, the school’s new Communications Manager, will also be moving in.

We are now on the 4th floor of the southern tower. You are all warmly welcome to join us for coffee if you happen to be in the neighbourhood.

/Christina Carlsson, Head of Administration

Salary review

The work on this year’s salary reviews is in full swing. In the course of the process, we will consistently send information to all of the managers at the school to ensure that everyone gets the same information.

The timetable for this work is presented below. If you have questions, contact ITM’s HR Manager, Anna Thöresson Berg, atb@kth.se.

Regler och riktlinjer för lönesättning vid KTH
Regulations and guidelines for salary level setting at KTH

If everything proceeds according to plan, disbursements should be made on 23 December 2017!


When                                                        What
By 31 May 2017 Joint/separate information
1-30 June 2017 Identify what is included in the review
13 June 2017 Training session for managers setting salaries
7-14 Aug 2017 Entry of salary data in the salary review module
15 Aug-15 Sept 2017 Info meeting on salary process at workplace/dept. meeting
1-30 Sept 2017 Salary discussions under way
1-31 Oct 2017 Salary setting talks Saco-S
1-31 Oct 2017 Negotiations with OFR/S (ST) and SEKO
1-30 Nov 2017 Negotiations Saco-S, non-agreed salary talks
1 Nov-15 Dec 2017 Feedback new salary
23 Dec 2017 Disbursements of new salary

/Christina Carlsson, Head of administration